ABSTRAKArtikel ini membahas mengenai hadirnya program inovasi Antrian Online Perekaman e-KTP atau disebut ALAN e-KTP sebagai sistem pelayanan publik dalam birokrasi yang kreatif, efektif dan efisien dalam menekan terjadinya penumpukan massa di Kantor Disdukcapil Kota Balikpapan. Inovasi ini penting untuk menyiapkan Balikpapan sebagai salah satu wilayah penyangga ibu kota baru Indonesia, IKN Nusantara yang semakin hari semakin bertambah penduduknya akibat mobilitas masyarakat. Permasalahan yang sering terjadi yaitu masih banyaknya masyarakat yang belum mengetahui adanya inovasi layanan antrian online ini sehingga menjadikan program kerja individu yaitu pembuatan poster Alan e-KTP ini menjadi informasi yang sangat penting dan bermanfaat bagi masyarakat. Program ini bertujuan untuk memberikan informasi dan memberikan kemudahan bagi masyarakat yang akan melakukan perekaman e-KTP. Metode yang digunakan adalah pengabdian kepada masyarakat yang dilakukan dengan pembuatan poster dan sosialisasi yang diawali dengan pencarian informasi dan pengidentifikasian masalah. Adapun pihak-pihak yang terlibat dalam kegiatan ini adalah Kelurahan Kariangau dan percetakan. Kelurahan Kariangau berperan sebagai jembatan untuk kegiatan penyerahan poster ALAN e-KTP kepada masyarakat. Adapun objek atau sasaran yang dituju penulis dalam kegiatan ini adalah masyarakat umum. Dimana, kegiatan pengabdian masyarakat ini telah terlaksana dengan baik dengan persentase nilai keberhasilan sekitar 85%. Hal tersebut dikarenakan pada saat penyerahan poster Alan e-KTP mendapatkan respon yang positif dari Lurah dan jajaran birokrasi kantor kelurangan Kariangau serta seluruh warga di Salok Baru. Kata kunci: inovasi birokrasi; pelayanan publik; e-KTP; IKN nusantara ABSTRACTThis article discusses the presence of the e-KTP Recording Online Queue innovation program or called ALAN e-KTP as a public service system within the bureaucracy that is creative, effective and efficient in suppressing mass buildup at the Disdukcapil Office of Balikpapan City. This innovation is important to prepare Balikpapan as one of the buffer zones for Indonesia's new capital city, IKN Nusantara, which is increasingly growing in population due to people's mobility. The problem that often occurs is that there are still many people who do not know about this online queue service innovation so that it makes the individual work program, namely making Alan e-KTP posters, very important and useful information for the community. This program aims to provide information and make it easy for people who will record e-KTP. The method used is community service which is carried out by making posters and outreach which begins with information seeking and problem identification. The parties involved in this activity were the Kariangau Village and the printers. The Kariangau Sub-District plays a role as a bridge for the ALAN e-KTP poster submission activities to the community. The object or target aimed at by the author in this activity is the general public. Where, this community service activity has been carried out well with a percentage of success values of around 85%. This is because at the time of submission of Alan's e-KTP poster, a positive response was received from the Lurah and the bureaucratic ranks of the Kariangau sub-district office and all residents in Salok Baru. Keywords: innovation bureaucracy; public services; e-KTP; IKN nusantara
Financial bookkeeping is one of the most important things in business and personal activities. However, in practice there are still many parties who have not done financial bookkeeping or are still doing the bookkeeping manually. Therefore, the DIGIKAS & IBUK Dual Program was carried out so that the target financial accounting process could run more easily, be more environmentally friendly (Paperless), and reduce the impact on the environment. The dual program was aimed to 60 UMKM in the Water Settlement Area, 70 participants consisting of Ibu PKK and RT Cadre in Kelurahan Marga Sari. The method used in the IBUK & DIGIKAS dual program are interview, socialization and practice (real action). The results of the activity are that UMKM in Marga Sari Village receive additional information and knowledge about the importance of financial bookkeeping, know the digital financial bookkeeping application, "BukuKas" and know how to use the application that can facilitate financial bookkeeping activities and environmentally friendly (Paperless)
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