Objective: Our goal was to analyze whether governance practices implemented by credit cooperatives, according to the guidelines of the Central Bank of Brazil (BACEN), contribute to an increase in participation by cooperative members and an increase in the legitimacy of decisions. Method: This research was developed around a case study. Data collection was conducted through interviews, non-participant observations, and documentary analysis in a credit cooperative of free admission. Originality / Relevance: We detected the need to advance the academic literature on governance issues. There is currently a lack of research that analyzes the institutional mechanisms of cooperatives that reinforce their legitimacy, such as the participation of the cooperative in decision-making processes. Results: The social programs implemented aim to increase the representativeness of the members in the cooperative. The new assembly process promoted a significant change in the participation of the members, resulting in an increase in the number of voters in the assemblies. This strengthened their involvement and increased the legitimacy of the cooperative vis-à-vis regulatory institution. Theoretical contributions: The theoretical contribution of this study is related to the advancement of issues of cooperative governance. We noticed that the demand for increased participation of members is linked to the search for legitimacy, both in relation to the market, and to the members and the BACEN. Furthermore, the latter induces normative isomorphism through good governance practices. Management contributions: The main managerial contribution of this study is to provide credit cooperatives with awareness of the fact that governance directly influences the participation of members, which, in turn, affects the legitimacy of the institutional and social environments.
The pandemic outbreak of COVID-19 triggered a profound economic crisis of global proportions, due to measures to contain the transmission of the virus causing the disease, being social isolation and, in more severe situations, the complete closure of non-essential activities (lockdown). In order to survive this scenario, many organizations began to adopt remote work as an alternative to continue their activities. However, this new way of working could not be properly structured and planned due to the urgency of such adaptation. Thus, the aim of this study is to discuss the advantages and challenges of the home office emergence due to the pandemic outbreak of Coronavirus. Among the main benefits are the flexibility and digital learning of professionals, and the technological transformation of organizations. The prominent limitations were the lack of infrastructure, the extension of the working day and the tenuous limit between professional and personal life.
Resumo: A Tecnologia da Informação (TI) tem sido uma das ferramentas mais utilizadas e que evoluem mais rapidamente no cenário de negócios atual. Nessa mesma linha, seguem as formas de controle utilizadas pelas empresas com os seus funcionários. Assim, é importante distingui-las temporalmente: antigamente, utilizavamse formas mais rústicas e explícitas para manter o controle dos empregados; já nos dias atuais, as organizações buscam tornar o controle invisível, de maneira que os mesmos o percebam o mínimo possível, com a finalidade de maximizar os lucros empresariais. Percebendo a ligação direta entre o desenvolvimento de TI e de modernas formas de controle, sentiu-se a necessidade de estudar mais profundamente essa questão e entender melhor esse processo. O elemento utilizado para investigação foram os bancos de Pelotas, públicos e privados, nos quais o controle é, ao mesmo tempo, visível e invisível aos olhos dos funcionários. Portanto, foram feitas sete entrevistas com pessoas que trabalham em bancos, utilizando o método de pesquisa snowball, no qual um indicou o outro e, ao final deste trabalho, são apresentados os resultados e a real relação existente entre o desenvolvimento da Tecnologia da Informação e as novas formas de controle nas empresas. Palavras-chave:Tecnologia; Tecnologia da Informação; Controle. THE USE OF INFORMATION TECHNOLOGY AS A CONTROL MECHANISM: ANALYSIS OF MULTIPLE CASES IN THE BANKING SECTORAbstract: The Technology of Information has been one of the most useful and developed tools on the business world. In the same way, there are the control modes, in which companies use with their employees. In fact, it is important to distinguish them far apart in time: in the past, rustic and explicit ways were used to keep workers controlled; currently, it is important to make the control implicit, so that the employees do not realize that they
Com a intensificação da competição, as organizações sentem a necessidade de utilizar estratégias com eficácia comprovada e contemporânea. Neste sentido, observa-se a ambidestria, explorando as novas possibilidades e explotando as antigas certezas. Assim, por acreditar-se que a ampliação dos debates sobre a ambidestria é contributivo ao desenvolvimento da temática, este caso para ensino visa apresentar os conceitos ligados à mesma, ilustrando-os através da descrição do percurso por qual passou o personagem principal da história. O caso inicia na trajetória acadêmica/pessoal de José, narrando também as suas experiências profissionais. Na sequencia, relata-se o processo de abertura do negócio especializado em uma marca multinacional de ferramentas elétricas e apontam-se os desafios que o personagem precisou enfrentar na formulação de suas estratégias, além de trazer alguns dilemas para reflexão e debate sobre a ambidestria e as dimensões exploração/explotação à luz do contexto gerencial.
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