Knowledge and competencies management (K&CM) are the main sources requiring sustainable development for any learning organisation. The purpose of this paper is to emphasise the need for K&CM on the perceptions of improving performance. The adopted instrument was modified to suit this research. It encompasses 'efficiency, proficiency, innovation and performance' to learn from the 'mindsets/opinions' and perceptions of 362 responses from employees. The data were collected from five organisations sharing identical objectives and analysed using correlation and regression. The results were statistically found to be positively related and to contribute to the intended performance. All the constructs were supported by confirmation of qualitative themes from the 20 most senior managers. The enhancement of K&CM culture will maintain 'self-effectiveness' to create and preserve the K&CM and make a constant contribution to the body of knowledge.
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