applications, this paper regards SLA management as a distrusted process that should not be handled by a single authority. Here, we aim to justify our view on the matter and propose a conceptual Blockchain-based framework to cope with some limitations associated with traditional SLA management approaches.
Within cloud-based internet of things (IoT) applications, typically cloud providers employ Service Level Agreements (SLAs) to ensure the quality of their provisioned services. Similar to any other contractual method, an SLA is not immune to breaches. Ideally, an SLA stipulates consequences (e.g. penalties) imposed on cloud providers when they fail to conform to SLA terms. The current practice assumes trust in service providers to acknowledge SLA breach incidents and executing associated consequences. Recently, the Blockchain paradigm has introduced compelling capabilities that may enable us to address SLA enforcement more elegantly. This paper proposes and implements a blockchain-based approach for assessing SLA compliance and enforcing consequences. It employs a diagnostic accuracy method for validating the dependability of the proposed solution. The paper also benchmarks Hyperledger Fabric to investigate its feasibility as an underlying blockchain infrastructure concerning latency and transaction success/fail rates.
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