Accuracy is an important concern for suppliers of artificial intelligence (AI) services, but considerations beyond accuracy, such as safety (which includes fairness and explainability), security, and provenance, are also critical elements to engender consumers' trust in a service. Many industries use transparent, standardized, but often not legally required documents called supplier's declarations of conformity (SDoCs) to describe the lineage of a product along with the safety and performance testing it has undergone. SDoCs may be considered multi-dimensional fact sheets that capture and quantify various aspects of the product and its development to make it worthy of consumers' trust. Inspired by this practice, we propose FactSheets to help increase trust in AI services. We envision such documents to contain purpose, performance, safety, security, and provenance information to be completed by AI service providers for examination by consumers. We suggest a comprehensive set of declaration items tailored to AI and provide examples for two fictitious AI services in the appendix of the paper. * A. Olteanu's work was done while at IBM Research. Author is currently affiliated with Microsoft Research.
Social data in digital form-including user-generated content, expressed or implicit relations between people, and behavioral traces-are at the core of popular applications and platforms, driving the research agenda of many researchers. The promises of social data are many, including understanding "what the world thinks" about a social issue, brand, celebrity, or other entity, as well as enabling better decision-making in a variety of fields including public policy, healthcare, and economics. Many academics and practitioners have warned against the naïve usage of social data. There are biases and inaccuracies occurring at the source of the data, but also introduced during processing. There are methodological limitations and pitfalls, as well as ethical boundaries and unexpected consequences that are often overlooked. This paper recognizes the rigor with which these issues are addressed by different researchers varies across a wide range. We identify a variety of menaces in the practices around social data use, and organize them in a framework that helps to identify them. "For your own sanity, you have to remember that not all problems can be solved. Not all problems can be solved, but all problems can be illuminated."-Ursula Franklin 1
Abstract. The open nature of the World Wide Web makes evaluating webpage credibility challenging for users. In this paper, we aim to automatically assess web credibility by investigating various characteristics of webpages. Specifically, we first identify features from textual content, link structure, webpages design, as well as their social popularity learned from popular social media sites (e.g., Facebook, Twitter). A set of statistical analyses methods are applied to select the most informative features, which are then used to infer webpages credibility by employing supervised learning algorithms. Real dataset-based experiments under two application settings show that we attain an accuracy of 75% for classification, and an improvement of 53% for the mean absolute error (MAE), with respect to the random baseline approach, for regression.
The use of social media to communicate timely information during crisis situations has become a common practice in recent years. In particular, the one-to-many nature of Twitter has created an opportunity for stakeholders to disseminate crisis-relevant messages, and to access vast amounts of information they may not otherwise have. Our goal is to understand what affected populations, response agencies and other stakeholders can expect-and not expect-from these data in various types of disaster situations. Anecdotal evidence suggests that different types of crises elicit different reactions from Twitter users, but we have yet to see whether this is in fact the case. In this paper, we investigate several crisesincluding natural hazards and human-induced disasters-in a systematic manner and with a consistent methodology. This leads to insights about the prevalence of different information types and sources across a variety of crisis situations.
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