This article discusses the changing role of policing in an era of austerity from the perspective of frontline civilian police staff (call handlers and dispatchers) in a force control room (FCR). It draws on a symbolic interactionist framework and the concept of emotional labour (Hochschild 1979; 1983[2012]) in order to explore the emotional responses and strategies engaged in by staff when responding to 101 non-emergency calls and 999 emergency calls. The clash of public and police expectations, and the emotional labour expended when managing this clash, provide a valuable insight into the frontline staff perspective on the changing role of the police under austerity. Data is drawn from ethnographic fieldwork in the control room of a police force in England.

Victimisation from cybercrime has increased exponentially over the past decade. Frontline police officers are dealing with a variety of crimes different than those existing in an era before the advent of digital technology. Frontline officers are expected to encourage members of the public to report such crimes, to investigate them, as well as keeping up-to-date with the latest developments in this ever-changing landscape. This study explored the issues that frontline officers are dealing with on a daily basis when it comes to cybercrime. 16 front line police officers took part in focus groups exploring key questions around aspects of cybercrime. The key themes discussed in this article include the difficulty of defining what is cybercrime, the contrast between the speed of developments in cybercrime and the speed of investigation, and the ineffectiveness of current training. The results are discussed in the context of a need for clearer training information to be delivered to all officers and staff who come into contact with aspects of cybercrime.

236 INTRODUCTION Ovarian cancer is the deadliest of the gynecological cancers and has an average two-year recurrence rate of 50-75% (Ferrell et al., 2005;Ferrell, Smith, Ervin, Itano, & Melancon, 2003;Cannistra 2004;Karlan, Markman, & Eifel, 2005). Not surprisingly, given this high recurrence rate, fear of cancer recurrence (FCR) is a common and important concern reported by women diagnosed with ovarian cancer (Ozga, et al., 2015). FCR is defined as "fear that cancer could return or progress in the same place or in another part of the body" (Simard, Savard & Ivers, 2010;Vickberg, 2003). Unmanaged FCR can lead to anxiety, depression and change in quality of life, all leading to higher emotional, psychological and physical dysfunction (Ozga et al., 2015;Simard et al., 2013). Most studies that previously evaluated the evolution of FCR were conducted in breast cancer patients. To address the significant psychological concern associated with a diagnosis of ovarian cancer, there is a need to better understand the experience of FCR in women diagnosed with this disease (Ozga et al., 2015).Ovarian cancer is generally diagnosed at an advanced stage due to a lack of a screening tool, resulting in a five-year survival rate of 10-45% (Surveillance, Epidemiology and End Results Program, n.d.). According to the National Institutes of Health, a survivor is defined as "anyone who has ever been diagnosed with cancer and is living today" (NIH Senior Health, 2015). To date, only one recent systematic review on FCR in ovarian cancer survivor population has been conducted (Ozga et al., 2015). The results of that review (total of fifteen studies, three qualitative and nine quantitative) reported that FCR is an ovarian cancer-specific symptom and its importance is largely a reflection of the high recurrence rate. Due to the various methods of assessing presence of FCR, the reported prevalence range of 22-80% is broad. Furthermore, FCR levels are similar in participants regardless if they were diagnosed at an early or advanced stage. Presence of FCR was also associated with psychosocial health concerns such as hopelessness, anxiety in the context of death and dying and uncertainty surrounding health status. The poor prognosis for ovarian cancer survivors may explain the paucity of research focusing on the survivorship of these women and, consequently, the examination of their psychosocial needs remains in its infancy (Lockwood-Rayermann, 2006).Due to the high recurrence rate, the period of remission is brief and is, thus, frequently overlooked as a topic for research, making this the first study to qualitatively explore FCR in ovarian cancer survivors in this timeframe. Specifically, the purpose of this study was to better understand fear of cancer (FCR) through the experience of ovarian and fallopian tube cancer survivors. METHODS DesignThe study used a descriptive qualitative design to obtain a comprehensive description of participants' experiences in their own words (Sandelowski, 2000). Participants and RecruitmentParticipants were r...

Community Protection Notices (CPNs) are civil preventive orders used in England and Wales to prevent and/or require specific behaviour by an individual or organisation, where existing conduct has a ‘detrimental impact on the quality of life of those in the locality’. Breach of the notice results in a £100 fine under a Fixed Penalty Notice or a possible criminal conviction. To date, CPNs have tackled an array of perceived anti-social behaviours, ranging from rough sleeping to overgrown gardens. Using Ashworth and Zedner’s preventive justice as an analytical framework, our research qualitatively explores recipients’ experiences of this new tool for the first time. The findings highlight how the operationalisation of CPNs extends the coercive power of the state, with a range of negative consequences relating to the concepts of disproportionality, due process and accountability. We also offer three empirically-grounded recommendations for reforming CPN practices.

LUMSDEN, Karen, GOODE, Jackie and BLACK, Alex (2018). 'I will not be thrown out of the country because I'm an immigrant': Eastern European migrants' responses to hate crime in a semi-rural context in the wake of Brexit. Sociological Research Online.

Background Fear of cancer recurrence (FCR) is among the top unmet concerns reported by breast cancer survivors. Despite the sizable literature on FCR, few theoretical models have been empirically tested. One of the most cited is the FCR model. Aim This study seeks to understand the nature of women's cognitive and emotional issues from FCR using specific guidance from the model by Lee‐Jones and to provide suggestions for modifications to the model based on empirical results from the reported experiences of women living with breast cancer. Methods and results A qualitative descriptive study using semi‐structured interviews was conducted at an urban hospital. Recruited by convenience sampling, 12 breast cancer survivors concerned with FCR and who had recently completed active treatment participated in the study. Seven thematic categories emerged from the women's descriptions of their cognitive and emotional experiences with FCR: (a) FCR is always there; (b) beliefs about risk of recurrence; (c) beliefs about eradication of cancer; (d) preferences not to seek information about recurrence; (e) derailment of normal life; (f) worries related to recurrence; and (g) need for support. Adjustments to the model by Lee‐Jones et al1 specifically to women living with breast cancer include the addition of new variables—the fear is always present, a preference not to seek information, and the need for support beyond treatment—and the merging of two variables, anxiety and worry, as participants viewed these concepts as interchangeable and experienced in similar ways. Lastly, participants did not report any remorse related to not opting for more aggressive treatments. Conclusion The refinement of a more comprehensive FCR theoretical model, such as through the modifications derived from this study, provides a deeper understanding of breast cancer survivors' experiences with FCR and can more effectively guide health care professionals to develop appropriately tailored interventions aimed at decreasing FCR levels.

This chapter explores police officers' responses to reports of interpersonal cybercrime by considering their construction of the 'ideal victim'. It contributes to knowledge on police officers' perceptions of cybercrime and their support for victims. The discussion draws on Nils Christie's (1986) concept of the 'ideal victim' to explore which individuals police officers most readily give the legitimate status of victim. Three themes are discussed including: police officers' constructions of the 'ideal victim'; their attitudes towards victims in relation to prevention of cybercrime (i.e. 'block them') and; negotiations over responsibility for dealing with the emerging issue of cybercrime. The chapter argues that police forces must advance beyond an approach which entails victim-blaming and instead recognise the centrality of social media and online spaces in individuals' lives.

BLACK, Alexandra and LUMSDEN, Karen (2019). Precautionary policing and dispositives of risk in a police force control room in domestic abuse incidents: An ethnography of call handlers, dispatchers and response officers. Policing and society.