The paper provides a study on the use of Wireless Sensor Networks (WSNs) in refineries, petrochemicals, underwater development facilities, and oil and gas platforms. The work focuses on networks that monitor the production process, to either prevent or detect health and safety issues or to enhance production. WSN applications offer great opportunities for production optimization where the use of wired counterparts may prove to be prohibitive. They can be used to remotely monitor pipelines, natural gas leaks, corrosion, H2S, equipment condition, and real-time reservoir status. Data gathered by such devices enables new insights into plant operation and innovative solutions that aids the oil, gas and resources industries in improving platform safety, optimizing operations, preventing problems, tolerating errors, and reducing operating costs. In this paper, we survey a number of WSN applications in oil, gas and resources industry operations.
In the last few years the web has evolved from just being a source of information to a platform for business applications. In parallel to this, wireless sensor network technologies have evolved to a stage where they are capable of connecting to the web. This amalgamation of technologies referred to as "Web of Things", has created new opportunities for intelligent application development. However, the "Web of Things" has brought interesting challenges like-efficiently utilizing online sensors, sensor composition for just in time application development and others that require urgent attention. In this paper, we propose a conceptual framework and reference architecture for embedding the notions of Ubiquitous Intelligence and Computing within the "Web of Things" and empowering their use in a broader context.
Customer Relationship Management is the most vigorous tools in our era and is the integration of trust, business and technology to gratify the requirements of the clients. CRM is a strategy of dealing with people, technology and process and need to be implemented precisely. CRM is the most outstanding business strategy that consolidates internal procedures and externals to generate and convey value to the spotted customers and CRM can easily neutralize competitive perils; provide a good source of roadmap for the company and customers. Moreover it may clarify the potential pitfalls in creating success for the company. CRM involves validating and evaluating critical success factors, which cover the three perspectives of CRM as the theoretical base, and which constitute a guide for companies in the implementation of the applications. Due to this, the desired benefits have intensified customer satisfaction and maintenance, by generating personalized products and value-added services. In this paper, the author investigates the factors that can positively leverage the implementation and use of CRM and creates differentiation among these factors and knowledge management factors. What is more, the paper aims at determining technical feature between CRM and knowledge management and managed to compare KM with CRM successfully.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.