Trust of using automated teller machine (ATM) is a daunting task for many Indonesians, where the security issues associated with it, still haunting them. The paper examines the collaborative issues related to the ATM security such as: perceived usefulness and ease of use, perceived security, trust, intention to use and actual system use, by using revised technical acceptance model (TAM) according to the banking purposes. The study takes customer samples of major leading banks in Indonesia and expected to present the current situation faced by many Indonesians when dealing with the ATM security. The outcome will be valuable inputs for the policy makers of the banks to establish further strategy to cope with integrated security issues related to ATM use.
Abstract-Financing based on Islamic banking is one of our most desirable communities. In analyzing customer financing filing takes a relatively long time because the assessment process is carried out based on the subjectivity of the leaders and decision makers no accurate calculations in determining the customer is acceptable or not in the filing of financing. Absence of Decision Support Systems to assist in calculating eligibility chief marketing customer financing led to the assessment process lasts longer and inaccurate. The purpose of this study to help the performance of the head of marketing in giving a decision based on the assessment criteria that apply are using Decision Support System. The Decision Support System using Fuzzy MADM with Yager model and assessment criteria 5C (Character, Capacity, Capital, Collateral and Condition), system development methods Rapid Application Development (RAD) and Unified Modeling Language (UML) as tools of system design. Decision Support System is expected to help the performance of the head of marketing in making a decision on the filing of financing customers quickly and accurately.
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