Competency dictionary and job standard for Indonesian civil servant has been exposed in The Decree of Ministry of Administrative and Bureaucratic Reform Number 38 Year of 2017. This decree gives ample explanation on managerial and social-cultural competencies, including the exact lists of competency titles and the application toward each job level. On the other hand, the similar treatment does not applied toward technical competency, only general guidance included. Since all ministries and non-ministerial government institutions must develop technical competency dictionary and job standard for their own governmental affairs, thus the need of the guidance is heightened. This study aims for creating practical guidance in developing technical competency dictionary along with the example. Qualitative approach with case study was used in this study. Moreover, data was gathered through literature examination, focus group discussion, and workshop. As the result, there are three steps in developing technical competency dictionary, ie: (1) identifying technical competency title using organization main duties and function cascading technique; (2) deciding technical competency levels using Taxonomy Bloom theory; and (3) writing down compatible behaviour indicators using guidance matrix. In addition, example provided for every step in order to ease the guidance practicality. Hopefully, this practical guidance could help human resource practitioner in developing technical competency dictionary, especially in Indonesian civil servant context. Furthermore, this article will add different perspective toward competency studies.
E-Learning has been used extensively in the public sector during the coronavirus pandemic. However, the lack of IT capability has led to irresponsive user experience measures. Agile bureaucracy is often mentioned as a set of values to respond to uncertainty during the robust demand of online interactions. Previous studies including systematic literature reviews have suggested that agile bureaucracy in the public sector is hindered by a culture of hierarchy and a lack of IT competency. Using empirical data that was derived from actual experiences, this study aimed to: 1) investigate participant perceptions of agility in e-learning for civil servants in Indonesia; and 2) recommend interventions to deal with the hinderances and prerequisites for agile bureaucracy in e-learning. This research collected data through open-ended interview questions and online surveys, and data were analyzed using the Atlas.ti software. This study considered several agile bureaucracy principles in e-learning, such as continuous improvement, collaboration, merit-based management, responsive and bottom-up decision making, and flexible support. The findings suggested that bottomup decision-making and competency-based human resource management were two critical challenges in agile e-learning provision. Further, this study recommends practical measures that can be taken by e-learning providers to solve these challenges. Keywords: agile bureaucracy, training, competency development, e-learning
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.