This paper explored the successes and challenges of Information and Communications Technology (ICT) adoption in the combat against bureaucratic corruption in the Nigerian public service. This study adopted a qualitative approach via in-depth interviews for data collection and thematic analysis. Interviews were conducted within purposively sampled public officials with over ten years of experience in the public service. Two major themes were identified; successes and challenges encountered in the fight against bureaucratic corruption with the use of ICT. It is discovered in this paper that ICT has played a significant role in the combat against bureaucratic corruption by increasing the revenue of the government through the Integrated Personnel Payroll Information System (IPPIS) and Treasury Single Account (TSA) systems. However, challenges faced in this regard can be attributed to the infrastructural gap, shortage of ICT skilled personnel and resistance by the public officials. It is therefore recommended that for the little success to be sustainable, those challenges must be mitigated.
Aim - This study investigates the influence of talent management and organi-zational culture on employee productivity in the public sector, also it assessed the moderating effect of employee involvement in the relationship. Methodology- The study employed a quantitative approach in data collection and analysis. Data was collected through a structured questionnaire disributed among 158 purposively sampled permanent senior staff in University of Ilor-in, Nigeria. The analysis was conduucted using Partial Least Square Strcutural Equation Modelling. Findings- The findings indicate several significant relationships between tal-ent management, employee commitment, employee productivity, and em-ployee satisfaction. Limitations- First is the small sample size of only 158 respondents from the public service. This small sample size may not accurately represent the views and experiences of employees from other industries or sectors and may limit the generalizability of the findings. Second, the study was conducted with a specific population of public service employees which may not be applicable to other sectors or organizations. Third is that the study relied on self-reported data from a survey, which may be subject to bias. Participants may have provided responses that they believed were socially desirable, rather than accurate reflections of their true beliefs and experiences. Practical implications- Public sector organizations should focus on imple-menting effective talent management practices, fostering a positive organisa-tional culture, and involving employees in shaping the culture in order to improve employee commitment and satisfaction. Further, the findings high-light the importance of focusing on employee commitment and improving employee productivity. More so, the rate at whihc employees are involved in the organization has an impact on the relationship between the organizational culture and employees’ productivity. Originality/value- The study contributes to literature by exploring how talent managment influences employee productivity, while investiating the critical moderating role of employee involvment.
As the internet and information technology become popular, e-commerce is moving at an unprecedented pace. Thus, the general adoption of internet facilities has made e-commerce take over the approach through which things were done, hence, this study aimed at examining the impact of e-commerce on Konga.com customer's satisfaction in Ilorin metropolis, Kwara State, Nigeria. Specifically, it sought to investigate the extent to which Konga's website design promotes user-friendliness, conveniency in use and payment, data security, competitive advantage and timeliness in service access. In essence, the study investigated the extent to which these indicators contributed to the realization of customers' satisfaction. In testing the varaciy of the claims, the study adopted a purposive sampling technique to select 384 respondents used. In furtherance, the study adopted multiple regression analysis for data analysis. The result of the analysis revealed that the factors that impacted customers' satisfaction with the use of Konga.com's e-commerce platform included; the reliability of meeting requests and specifications, a friendly user interface and easy navigation, and a timely and secure payment system. The two hypotheses tested showed that all the variables were positively significant. The study, therefore, concluded that the convenience, timeliness, data security and the competitive advantage of e-commerce had impact on customer satisfaction. However, customers' confidence depends on how often konga.com meets requests and specifications rather than security or efficiency. This study thus recommended that e-commerce sites be developed to facilitate a secure payment system and a more user-friendly online interface to boost customers' confidence and patronage.
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