Diseases of the respiratory system are a common cause of antibiotic prescription in Iraq and worldwide. Technology has been recently used for its diagnosis, such as the Film Array Respiratory Panel. This study aims to identify the correlation between the diagnosis and treatment of respiratory tract infections with the result of polymerase chain reaction (PCR) for respiratory viruses. A descriptive, cross-sectional, retrospective study included 134 patients treated at Alkharama Hospital and the Private Hospital in Baghdad, Iraq, in the period from January 2020 to March 2020 For all cases, the results of the panel and the treatment received by the patients were analysed. 58% received antibiotic treatment upon admission, 13% combined treatment (antibiotic + antiviral), 27% received symptomatic treatment, and 2% were treated with the first-instance antiviral. After the result, 38% continued with antibiotics, 30% with antibiotics and antivirals, 13.8% with antivirals and 18.2% with symptomatic treatment. Despite the worldwide alarm over antimicrobial resistance, patients continue to be treated with antibiotics due to a situation that is influenced by several factors.

Background. The patient needs from the doctor things such as interest visual contact, empathy, of this and the most important thing is good treatment and diagnosis, However, the patient usually did not receive the level of requirement from their doctors. Objective. Evaluate the expected requirement regarding family history and other doctors and care providers, end find out what the patient expected from family physicians in multi- hospitals and health care centers in the middle east. Methods. We use a cross-sectional descriptive type of study in which observe and by questioners, we collect the data from the patient attending many hospitals, and health care center. In this questionnaire we ask about 10 questions about patient expectations and if the doctor meets this need or Not and all these data are receded and analyzed using data analysis programs such as excel and Statistical Package for the Social Sciences (SPSS) v 20. Results. About 1461 patients are enrolled in this study most of them (91% female) the main age of the patient is about 31, and information about patient expectations was collected from 92% of the patient that enrolled in the study, skills, and information regarding care, interest listens and many other, and the problems were required Conclusions. After using the questions, we were able to follow up and document our patients who showed a great need for attention with regard to clinical interviews, and there was a noticeable lack of communication skills and the patient need for attention, prevention, and care from the health specialist or the family doctor