Youth Awareness of the Ombudsman for Financial Service Malaysia

Suki, Nadiah; Laidey, Nooraneda Mutalip; Raj, Michele Shivaanii Sundra; Singh, Jasminder Kaur Harbindar Jeet

doi:10.56334/sei/5.4.1

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The Establishment Of Ofs In Malaysia1

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2022

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“…With the introduction of the OFS in Malaysia, numerous authors have explored the current ombudsman in their literature. Many authors agreed that the OFS institution has been continuing the role of the FMB since 2005 and then became the operator body of the financial ombudsman scheme as initiated by the CBM in the FSA and IFSA (Abu Bakar et al, 2019;Ilias et al, 2021;Oseni & Omoola, 2017;Suki et al, 2021). Previously, Malaysia already had a Financial Mediation Bureau since 2005, after abolishing the Insurance Mediation Bureau and Banking Mediation Bureau in dealing with financial dispute matters.…”

Section: The Establishment Of Ofs In Malaysiamentioning

confidence: 99%