2018
DOI: 10.1111/radm.12338
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Write Code, Save Lives: How a Community Uses Open Innovation to Address a Societal Challenge

Abstract: This study explores how a community uses open innovation over time to tackle a global societal challenge. Relying on inductive analyses of qualitative and archival data, we conduct an in-depth case study of OpenMRS, an open-source software community providing affordable medical record-keeping software in developing nations. We develop a process model that describes how inbound, outbound, and coupled open innovation influenced the community through four discrete phases of community development. We explain how t… Show more

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Cited by 15 publications
(25 citation statements)
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“…Facing deadly diseases, for example, intergovernmental agencies (e.g., Medicines Patent Pool established and funded by the WHO) define challenges, propose solutions, and create a collective vision (Nilsson, 2017). Similarly, in their study of an open‐source software community developing medical‐record‐keeping software, Sims et al (2019) observed that global health‐care agencies help the community’s software to become socially recognized and desirable.…”
Section: Theoretical Backgroundmentioning
confidence: 99%
See 2 more Smart Citations
“…Facing deadly diseases, for example, intergovernmental agencies (e.g., Medicines Patent Pool established and funded by the WHO) define challenges, propose solutions, and create a collective vision (Nilsson, 2017). Similarly, in their study of an open‐source software community developing medical‐record‐keeping software, Sims et al (2019) observed that global health‐care agencies help the community’s software to become socially recognized and desirable.…”
Section: Theoretical Backgroundmentioning
confidence: 99%
“…First, existing studies on innovation in both normal and catastrophic times have primarily focused on the innovation activities of actors at the core of systems (e.g., governments, established firms, and intermediaries), leaving the roles of peripheral actors understudied. Indeed, a ‘firm‐centric perspective’ prevails in open innovation research (Sims et al, 2019, p. 11), and the existing triple helix model is typically ‘high‐tech focused’ (Höglund and Linton, 2018, p. 61). Studies on innovation in economic crises and pandemics mostly revolve around the activities and responses of firms, governments, and intergovernmental agencies (e.g., Archibugi et al, 2013; Nilsson, 2017).…”
Section: Theoretical Backgroundmentioning
confidence: 99%
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“…In the case of the response to COVID‐19 needs, the main characteristic was to respond very quickly. There was no time to start new projects or collaborations with external partners (Sims et al, 2019), unless they were extremely fast, almost real‐time. Therefore, this paper contributes to this literature by suggesting that firms answering generously to solve problems and contributing to society’s needs related to COVID‐19 have either exploited their (mainly) existing R&D , innovation, and manufacturing competencies, or (mainly) explored and developed new ad hoc ones (Tushman and Anderson, 1986).…”
Section: Conclusion and Future Researchmentioning
confidence: 99%
“…The OpenMRS (open source medical record system) software was originally designed with the need to address the unmet need of HIV patients in mind, but soon adopted a broader vision of creating a robust and scalable open source system for health care delivery (Sims et al, 2019). Data management solutions that could offload paper documentation for hospitals, not only in the wake of a staggering number of individuals living with HIV/AIDS, but also given those living with multidrug resistant tuberculosis, were critical for the uninterrupted operations of these health systems.…”
Section: Openmrsmentioning
confidence: 99%