Wrestling With Contradictions in Government Social Media Practices

Abstract

Research in government social media practices highlights expectations of co-creation and progression mirrored in maturity models, but research also documents low deployment degree and thereby points to a discrepancy. The paper suggests that the authors instead of co-creation and progression draw on a dialectical approach and understand the development of government social media practices as a wrestling with contradictions. The case of emerging social media practices in a Danish municipality used to illustrate this framework suggests three main categories of contradictions in emerging social media practices: Contradictions between service administration and community feeling as forms of practice, contradictions in organizing between local engagement and central control, and contradictions in the digital infrastructure between proprietary municipal websites and public social media platforms. The paper discusses if a paradox lens will enhance our understanding of inherent contradictions or the dialectical notion of contradiction serve the purpose. The paper contributes to a dialectical theory of contradictions through an analysis of emerging government social media practices.

Active Learning for Auditory Hierarchy

“…As discussed in Section 2.1 auditory hierarchy categorisation concerns perception on a macro rather than a micro level so participants were asked to label sounds using headphones in a quiet environment accepting a variance in acoustic rendering in favor of maximising participant numbers. Presentation order was randomised using random orders were sourced from random.org, a source for true random sequences cited in a number of peerreviewed publications [19] in order to ensure there was no imbalance in sound class representation for each labelling session. In all, 3,002 sounds were labelled a minimum of 3 times on a FG, Neutral, BG scale by 149 participants (73% male, 7% 18-24, 49% 25-44).…”