Workplace violence and its effect on burnout and turnover attempt among Chinese medical staff

Abstract

The present study was to evaluate workplace violence and examine its effect on job burnout and turnover attempt among medical staff in China. A total of 2,020 medical employees were selected from Fujian province by using stratified cluster sampling method. The Chinese version of the Workplace Violence Scale and the Maslach Burnout Inventory-General Survey were used to measure the workplace violence and job burnout, respectively. Other potential influencing factors for job burnout and turnover attempt were collected using a structured questionnaire. The incidence of workplace violence among medical staff was 48.0%. Workplace violence had a positive correlation with emotional exhaustion and cynicism and a negative correlation with professional efficacy. Workplace violence, marital status, employment type, working time (≥ 10 h/day), performance recognition, and life satisfaction were significant predictors for turnover attempt among Chinese medical staff.

Mediating effects of workplace violence on the relationships between emotional labour and burnout among clinical nurses

“…While the emotional labour of clinical nurses might directly influence both burnout 1 and 2, it seems to have an indirect impact on burnout 2 via exposure to workplace violence. These results indicate a partial mediating effect of the exposure to violence on the relationship between emotional labour and burnout 2 and support past findings that emotional labour and exposure to violence might trigger burnout (Chen et al., ; Cheng et al., ; Choi & Lee, ; de Paiva, Canário, de Paiva, & Gonçalves, ; Edward et al., ; Erdur et al., ; Hong & Lee, ; Waschgler et al., ; Yoon & Sok, ; Zafar et al., ). More specifically, this finding suggests that workplace violence might compound on the already severe burden of emotional labour, thus aggravating clinical nurses’ burnout.…”

“…Therefore, this study tested the mediating effects of exposure to workplace violence on the relationship between emotional labour and burnout among clinical nurses. To explore the mediating effect of exposure for workplace violence, we examined the following mediating effect of the exposure to violence on the relationship between emotional labour and burnout 2 and support past findings that emotional labour and exposure to violence might trigger burnout (Chen et al, 2016;Cheng et al, 2013;Choi & Lee, 2017; To reduce the burnout of nurses, before creating an environment safe from violence in the workplace, it will be necessary to raise awareness about the safety of staff and management working at the hospital. Recently, Israeli psychiatric hospitals improved their safety awareness of employees and management after implementing an intervention program for employees to improve their safety environment and reduce violence (Isaak et al, 2017).…”

“…Other studies on nurses' burnout have reported that exposure to workplace violence is another factor influencing burnout (Chen, Lin, Ruan, Li, & Wu, 2016;Choi & Lee, 2017;Erdur et al, 2015; Waschgler, Ruiz-Hern andez, Llor-Esteban, & Garc ıa-Izquierdo, 2012; Yoon & Sok, 2016;Zafar, Khan, Siddiqui, Jamali, & Razzak, 2015).…”

The Relationship between the Situation of Being Exposed to Violence and the Burnout in Security Guards Working in the Hospital

“…has found Emotional exhaustion scores 9.8 (±6.0), depersonalization scores7.5 (±3.9) and personal accomplishment scores28.5 (±5.9) in their study on police officers in 1999 (23) In another study in Turkey Erol Almıla at al. studied on security guards who work at emergency service and they found emotional exhasution mean score 17.7 (±8.3), depersonalization mean score 5.8 (±2.4) and personal accomplishment mean score 21.7 (±6.7) (24).It can be concluded from that level of burnout is more at security guards. We think that it might be related with increasing violent acts because of our country's developmental state or difficulty of personal life standards because of low socio-economical level.…”

Continuing violence against medical personnel in China: A flagrant violation of Chinese law

“…A few cases of violence might have occurred because of medical negligence or malpractice by doctors 20 years ago, but the public is now expressing worry and patients are resentful over their medical care (12). Given these issues, laws, rules, and regulations have been gradually unveiled to curb violence against medical personnel (Table 1) (13-18).…”