Workplace violence against nurses in the emergency departments of three hospitals in Riyadh, Saudi Arabia: A cross-sectional survey

Alyaemni, Asmaa; Alhudaithi, Hana

doi:10.1016/j.npls.2016.09.001

Cited by 45 publications

(72 citation statements)

References 22 publications

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“…This finding validates those from previous studies in Saudi Arabia and implies that this trend is common in local healthcare settings. For instance, Alyaemni and Alhudaithi (2016) reported that 82.4% and 64.8% of the surveyed 108 nurses experienced violence from patients or patients’ relatives, respectively. Alshehry, Alquwez, Almazan, Namis, Moreno‐Lacalle, et al (2019) reported that this may be due to the patient’s or visitor’s frustrations towards several factors, such as the overall experience in the healthcare facility and the availability of healthcare personnel when needed, that are unfortunately diverted towards nurses.…”

Section: Discussionmentioning

confidence: 99%

“…Furthermore, another local study reported “the lack of education and long waiting time (56% for each), followed by culture and personality (55%), staff shortage (52%), overcrowding (48%), workload (42%), lack of security (41%), drug abuse by patients’ relatives (22%) and the lack of witnesses by 19%” as causes of healthcare workplace violence (Alsaleem et al, 2018, p. 192). The continuous existence of incidents of WI from patients‐visitors may also be associated with the inadequate actions to curtail such acts (Alyaemni & Alhudaithi, 2016).…”

Section: Discussionmentioning

confidence: 99%

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Examining the Influence of Workplace Incivility on Nurses’ Patient Safety Competence

Alquwez

2020

J of Nursing Scholarship

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Purpose This study assessed clinical nurses’ workplace incivility experiences and determined the effects of workplace incivility experiences on nurses’ patient safety competence. Design This quantitative study surveyed 261 clinical nurses in two acute healthcare facilities in Saudi Arabia from June to August 2019. Methods A self‐administered survey, including the Nurse Incivility Scale and the Health Professional Education in Patient Safety Survey, was employed to assess the variables workplace incivility and patient safety competence. The association between incivility and patient safety competence was analysed using multivariate multiple regression. Results The highest mean score was recorded for patient or visitor incivility, whereas the lowest score was recorded for supervisor incivility. Regarding patient safety competence, the dimension “communicating effectively” received the highest mean score, whereas “working in teams with other health professionals” was rated lowest. General and nurse incivilities had multivariate effects on the six dimensions of patient safety competence. Conclusions Nurses’ experiences of uncivil acts from nurses and from general incivility negatively impact nurses’ patient safety competence. Clinical Relevance This investigation could guide the establishment of policies centered on boosting the patient safety competence of nurses by addressing uncivil acts in healthcare settings.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Examining the Influence of Workplace Incivility on Nurses’ Patient Safety Competence

Alquwez

2020

J of Nursing Scholarship

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“…A significant barrier to pain management in the ED was violence by patients or relatives, with participants in this study highlighting that ED workplace violence worked in a number of ways to deter effective pain management. Violence in the ED inhibits the nurses' ability to assess and manage patients' pain (Alyaemni & Alhudaithi, ; Cheung, Lee, & Yip, ). The quality of nursing care is altered in the presence of violence within the health care setting (Alyaemni & Alhudaithi, ; Cheung et al, ; Connolly, Byrne, Lydon, Walsh, & O'connor, ).…”

Section: Discussionmentioning

confidence: 99%

“…Culturally speaking, in Jordan as in many other Arab countries, a large number of relatives often accompany the patient during hospitalization. Some of the relatives may have disagreements with the plan of care and may threaten and or cause physical violence to nurses (Alyaemni & Alhudaithi, ; Donovan et al, ). In this context, ED nurses face multiple challenges in effectively managing patients' pain.…”

Section: Discussionmentioning

confidence: 99%

“…In particular, it seems that ED staff should receive training on violence prevention. Training should include de‐escalation skills and breakaway techniques to avert the risk of physical and psychological harm (Alyaemni & Alhudaithi, ; Cheung et al, ). Violence prevention training and pain management should be part of the continuing education curriculum for all health professionals to improve pain management.…”

Section: Discussionmentioning

confidence: 99%

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Barriers to nursing pain management in the emergency department: A qualitative study

Shoqirat

Mahasneh

Singh

et al. 2019

Int J of Nursing Practice

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Background Although pain is a common complaint among patients presenting to emergency departments (EDs), there is a dearth of nursing literature about barriers to pain management. Purpose The study aimed to uncover and understand barriers to pain management in the ED from the registered nurse (RN) perspective. Methods Semistructured interviews were conducted with 12 ED nurses in a Jordanian hospital. Data were collected throughout August 2016. Results Two broad categories with subcategories emerged. The first category describes the idea of types of patient, which included three particular groups. These were patients who are violent, patients with relatives who are, and patients with expectations of care that nurses view as unrealistic. The second category describes the taxing ED environment, with two subcategories of staff shortages and physician dominance of pain management. Nurses reported feeling as if they are the victims of external factors and perceived that barriers affected teamwork and led to distress which impairs pain management. Conclusions The role of ED nurses in pain management is multifaceted. Therefore, implementing policies to overcome barriers such as violence among ED attenders and the perceived hostility of the ED environment through mandatory security systems, and continuing nursing education including for violence prevention may be beneficial.

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Nurses as enactors of workplace aggression: Can perception of organisational support cushion the influence of job demands on them?

2018

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Workplace violence against nurses in the emergency departments of three hospitals in Riyadh, Saudi Arabia: A cross-sectional survey

Cited by 45 publications

References 22 publications

Examining the Influence of Workplace Incivility on Nurses’ Patient Safety Competence

Examining the Influence of Workplace Incivility on Nurses’ Patient Safety Competence

Barriers to nursing pain management in the emergency department: A qualitative study

Nurses as enactors of workplace aggression: Can perception of organisational support cushion the influence of job demands on them?

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