Workplace ostracism and employee silence in service organizations: the moderating role of negative reciprocity beliefs

Yao, Liu; Ayub, Arslan; Ishaq, Mustafa; Arif, Sania; Fatima, Tehreem; Sohail, Hafiz Muhammad

doi:10.1108/ijm-04-2021-0261

Cited by 21 publications

(27 citation statements)

References 83 publications

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“…According to the authors, the sample size should be equal to or greater than “10 times the maximum number of arrow heads pointing at the latent endogenous variables,” or “10 times the largest number of the structural path” ( Hair et al, 2017 , p. 48). Several other well-cited studies employing SmartPLS SEM observed the minimum sample size of 207 to be appropriate for measuring the structural paths (e.g., Hassan and Ayub, 2019 ; Sahabuddin et al, 2021 ; Yao et al, 2022 ).…”

Section: Methodsmentioning

confidence: 99%

Cultivating green workforce: The roles of green shared vision and green organizational identity

Bashir

Ayub

2023

Front. Psychol.

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IntroductionThe current study anchors on the social identity theory (SIT) and social exchange theory (SET) to investigate the association between green talent management (GTM) and employee retention (ER), mediated by green organizational identity (GOI). Further, the study projects the moderator effect of green shared vision (GSV) in the direct association between GTM and GOI, and the indirect link between GTM and ER through the mediator effect of GOI.MethodsWe collected time-lagged (i.e., three-wave) data from 495 frontline managers in the tourism service firms in Pakistan. Data are analyzed using SmartPLS SEM (V 3.3) to evaluate the measurement and structural models.ResultsOur results support all the projected associations and confirm the direct relationships between GTM and ER (β = 0.480, CIs = 0.494, 0.578), GTM and GOI (β = 0.586, CIs = 0.517, 0.670), and GOI and ER (β = 0.492, CIs = 0.425, 0.566). The findings further reveal that GOI significantly mediates the relationship between GTM and ER (β = 0.257, CIs = 0.184, 0.312). In addition, the moderator effect of GSV significantly underpins the direct association between GTM and GOI (β = 0.512, CIs = 0.432, 0.587) and the indirect association between GTM and ER, mediated by GOI (β = 0.526, CIs = 0.441, 0.590).DiscussionThis is the first study that explores a moderated mediation model to explain when and how tourism service firms can promote ER through inculcating GTM strategies. The findings indicate that service firms in the tourism industry must develop and retain green talent to exploit pro-environmental strategies.

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Section: Methodsmentioning

confidence: 99%

Cultivating green workforce: The roles of green shared vision and green organizational identity

Bashir

Ayub

2023

Front. Psychol.

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“…Several well-recognized prior studies have utilized purposive sampling technique due to its ability to generate arbitrary responses. [52][53][54] Respondents mainly comprised managers, business people, civil servants and retirees, teachers, academics, and public and private sector employees. We distributed questionnaires along with a cover letter to the participants explaining the study's importance and guaranteeing the confidentiality of their responses.…”

Section: Sample and Proceduresmentioning

confidence: 99%

The Interplay Between Financial Literacy, Financial Risk Tolerance, and Financial Behaviour: The Moderator Effect of Emotional Intelligence

Song¹,

Pan²,

Ayub³

et al. 2023

PRBM

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Aim This study aims to examine financial literacy’s impact on individual investors’ financial behaviour while also investigating the mediating role of financial risk tolerance and the moderator effect of emotional intelligence. Methods The study collects time-lagged data from 389 financially independent individual investors from leading educational institutes in Pakistan. Data are analysed using SmartPLS (v 3.3.3) to test the measurement and structural models. Results The findings reveal that financial literacy significantly impacts the financial behaviour of individual investors. In addition, financial risk tolerance partially mediates the relationship between financial literacy and financial behaviour. Besides, the study found a significant moderating role of emotional intelligence in the direct relationship between financial literacy and financial risk tolerance and an indirect relationship between financial literacy and financial behaviour. Discussion The study examined a hitherto unexplored relationship between financial literacy and financial behaviour, mediated by financial risk tolerance and moderated by emotional intelligence.

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“…Jahanzeb et al (2019) revealed that high levels of negative reciprocity make the negative linkage of abusive supervision with employee creativity via knowledge hiding strong. According to Yao et al (2022), negative reciprocity moderates the linkage of workplace ostracism with employee silence, making the associations more prominent among employees who have significant negative reciprocity. Based on these theoretical explanations and empirical evidence, we argue that employees' reciprocity beliefs moderate abusive supervision-psychological distress relationship.…”

Section: Moderated-mediation Effectmentioning

confidence: 99%

A moderated-mediation analysis of abusive supervision, fear of negative evaluation and psychological distress among Egyptian hotel employees

et al. 2022

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By integrating cognitive appraisal and social exchange theories, this paper examines the linkage of supervisors’ abusive reactions with psychological distress through their subordinates’ fear of negative evaluation. This paper also investigates the moderating role of negative reciprocity. Data were gathered from 412 employees at 15 five-star hotels in Egypt and analyzed using PROCESS 4.0 macro in SPSS (Model 5). The findings revealed that abusive supervision was strongly positively connected with psychological distress caused by FNE. Furthermore, negative reciprocity may reduce the abusive supervision-psychological distress relationship. The positive effect of abusive supervision on psychological distress was weaker among hotel employees who held high levels of negative reciprocity. The PROCESS and narratological results highlight the need of taking negative reciprocity into account while investigating undesirable workplace behavior (i.e., abusive acts of supervisors) in the hospitality context by providing fruitful theoretical and practical contributions.

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Workplace ostracism and employee silence in service organizations: the moderating role of negative reciprocity beliefs

Cited by 21 publications

References 83 publications

Cultivating green workforce: The roles of green shared vision and green organizational identity

Cultivating green workforce: The roles of green shared vision and green organizational identity

The Interplay Between Financial Literacy, Financial Risk Tolerance, and Financial Behaviour: The Moderator Effect of Emotional Intelligence

A moderated-mediation analysis of abusive supervision, fear of negative evaluation and psychological distress among Egyptian hotel employees

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