Workplace learning for the public good

Abstract

PurposeThe purpose of this study is to describe preceptors' implementation experiences after implementing a workplace learning program in Texas WIC (women, infant, and children) agencies and identify implementation best practices.Design/methodology/approachThis research used qualitative description methodology. Data collection consisted of 11 semi‐structured interviews lasting approximately one hour with all preceptors who piloted a workplace learning program in five Texas local agencies to examine barriers, facilitating factors, best practices, and the workplace learning program's impact.FindingsThis research identified several workplace learning implementation best practices, including the importance of planning at multiple organizational levels, candidate selection, flexible implementation design, managerial buy‐in, preceptor knowledge and availability, open communication, and the establishment of clear expectations and timelines.Originality/valueExamining implementation of a workplace learning program across a multi‐level public health service organization using a multi‐theoretical approach contributes to the existing workplace learning literature. Recommendations regarding implementation best practices are discussed.