2022
DOI: 10.1108/ijm-05-2022-0254
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Workload, work–life interface, stress, job satisfaction and job performance: a job demand–resource model study during COVID-19

Abstract: PurposeThis study, using a comprehensive job demand–resources (JD-R) model, aims to explore the pressures of workload, work–life interface and subsequent impacts on employee stress and job satisfaction, with implications for employee job performance, in the context of working from home during the COVID-19 pandemic.Design/methodology/approachA cross-sectional sample of employees at seven universities (n = 4,497) and structural equation path analysis regression models are used for the analyses.FindingsThe result… Show more

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Cited by 21 publications
(12 citation statements)
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“…The quality of relationships between employees and coworkers further improves job performance through employee motivation to participate in knowledge sharing. Reizer et al (2019) showed that positive emotions and job satisfaction mediate the positive association between autonomous motivation and performance; in this sense, job satisfaction would behave as a motivational resource (Chowhan and Pike, 2023) that intervenes indirectly in the performance of the organisation. Wang et al (2020), however, found that job satisfaction partially mediates the negative relationship between the role of conflict and employee creativity.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…The quality of relationships between employees and coworkers further improves job performance through employee motivation to participate in knowledge sharing. Reizer et al (2019) showed that positive emotions and job satisfaction mediate the positive association between autonomous motivation and performance; in this sense, job satisfaction would behave as a motivational resource (Chowhan and Pike, 2023) that intervenes indirectly in the performance of the organisation. Wang et al (2020), however, found that job satisfaction partially mediates the negative relationship between the role of conflict and employee creativity.…”
Section: Discussionmentioning
confidence: 99%
“…H1 proposes a relationship between a supportive organisational climate and the training process outcome. However, this relationship would be mediated by a general attitude towards the job, such as job satisfaction, which would determine behaviour towards training and performance improvement (Chowhan and Pike, 2023). On the other hand, some scholars have pointed out that organisational climate is related to job satisfaction.…”
Section: The Mediating Effect Of Job Satisfactionmentioning
confidence: 99%
“…In line with the results of this study, other studies have also identified a positive link between social intelligence and mental health (Azanedo et al ., 2020). As high distress has been shown to have a detrimental influence on performance (Chowhan and Pike, 2022; Street et al ., 2018), and turnover intention has been found as a major predictor of turnover (Dechawatanapaisal, 2017; Kim, 2018), the findings and conceptual framework of this study can be used to improve organizational effectiveness.…”
Section: Discussionmentioning
confidence: 99%
“…Cognitive or mental demands reflect the individual’s effort in terms of making engagement and participating in activities that connect to their job roles (Sarwar et al , 2021). Job demands and resources strongly affect employee well-being through the support they get from managers and help them to be motivated and engaged with the work environment (Chowhan and Pike, 2022).…”
Section: Literature Review and Hypotheses Developmentmentioning
confidence: 99%