Workload.

Wickens, Chris; Tsang, Pamela S.

doi:10.1037/14528-018

Cited by 26 publications

(17 citation statements)

References 56 publications

(89 reference statements)

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“…We argue that the theory of mental workload can shed light on the primary factors of effective checklist use and the balance between detail and burden (e.g. Wickens & Tsang, ). Mental workload is the balance between overall cognitive demands from a task, or set of tasks, and overall cognitive resources available to the individual (Wickens & Tsang, ).…”

Section: Introductionmentioning

confidence: 99%

“…Wickens & Tsang, ). Mental workload is the balance between overall cognitive demands from a task, or set of tasks, and overall cognitive resources available to the individual (Wickens & Tsang, ). Resources are the summation of the finite cognitive capabilities and external entities that reduce task requirements (e.g.…”

Section: Introductionmentioning

confidence: 99%

“…Resources are the summation of the finite cognitive capabilities and external entities that reduce task requirements (e.g. Wickens & Tsang, ). These resources are seen as equally useful for all types of cognitive demands placed on the individual.…”

Section: Introductionmentioning

confidence: 99%

“…According to the theory of mental workload, as individuals encounter increasing demands requiring more or increased complexity of cognitive functioning, perceived mental workload increases. When demands exceed available cognitive resources, individuals experience overload (Wickens & Tsang, ). Both heightened workload and overload are associated with decreased performance (Wickens & Tsang, ) and increased strain (Young et al, ).…”

Section: Introductionmentioning

confidence: 99%

“…When demands exceed available cognitive resources, individuals experience overload (Wickens & Tsang, ). Both heightened workload and overload are associated with decreased performance (Wickens & Tsang, ) and increased strain (Young et al, ). Yet, the theory argues this only occurs when demands outweigh resources.…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Enhancing training with well‐designed checklists

Fletcher

Bedwell²,

Frick

et al. 2018

Int J Training Development

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The theory of mental workload suggests that job aids should be particularly useful if they provide resources for individuals without creating excessive, additional cognitive burden. We tested this proposition by examining the individual and interactive effects of task‐based training and checklist design on training performance. Undergraduate students (N = 229) were randomly assigned to task‐based or non‐task‐based training, and to one of three checklists or no checklist to aid training performance. The three checklists were (1) designed to provide low levels of detail but highly structured, (2) high levels of detail and highly structured or (3) high levels of detail with low structure. Results suggest checklists improve accuracy and also minimize psychological strain, yet at the cost of reduced speed. This suggests industries in which accuracy is critical to performance outcomes should consider how checklists, such as safety checklists, are designed. Implications for checklist design and provision are discussed.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Enhancing training with well‐designed checklists

Fletcher

Bedwell²,

Frick

et al. 2018

Int J Training Development

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Multitasking in the military: Cognitive consequences and potential solutions

Chérif

Wood

Marois

et al. 2018

Applied Cognitive Psychology

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Multitasking-the performance of several tasks at the same time-is becoming increasingly prevalent in workplaces. Multitasking is known to disrupt performance, particularly in complex and dynamic situations, which is exactly what most military occupations entail. Because military errors can be consequential, the detrimental impact of multitasking on cognitive functioning in such contexts should be taken seriously. This review pertains to high-consequence military occupations that require strong multitasking skills. More specifically, it highlights cognitive challenges arising from different forms of multitasking and discusses their underlying cognitive processes. Because such challenges are not expected to diminish, this review proposes context-relevant solutions to decrease occupational workload, either by reducing the cognitive load ensuing from the to-be-performed tasks or by improving soldiers' multitasking abilities. To ensure effective implementation of these solutions, we stress the need to design context-adapted tools and procedures, and to guide human resource managers in developing particular strategies.

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