Work-family conflict and salespeople deviant behavior: the mediating role of job stress

Tu, Yu-Te; Sulistiawan, Jovi; Ekowati, Dian; Rizaldy, Hanif

doi:10.1016/j.heliyon.2022.e10881

Cited by 11 publications

(5 citation statements)

References 48 publications

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“…Moreover, it led to negative attitudes from parents and external stakeholders towards the school. Previous studies have shown that organizational deviance in organizations can cause problems that hinder the achievement of organizational goals, such as damage to workplace reputation, decreased productivity, loss of motivation, and reduced organizational commitment, which may lead to employee turnover (Yıldız, 2013) (Avcı, 2008;Evcimen, Çakıcı & Çakıcı, 2020;Gürer, 2021;Robinson & Bennett, 1995;Tu et al, 2022;Uii, 2011). These findings align with the results of the research.…”

Section: Discussionmentioning

confidence: 99%

Okul Yöneticilerinin Öğretmenlerde Örgütsel Sapma Davranışlarına İlişkin Görüşleri

DEMİRKOL

2023

DUZGEF

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Bütün örgütlerde olduğu gibi eğitim örgütü olan okullarda da örgütsel sapma davranışlarının görülmesi ve okulların bu davranışlardan etkilenmesi muhtemeldir. Eğitim kurumlarında gerçekleştirilen çalışmanın amacı, okul yöneticilerinin gözünden öğretmenlerin kurumlarında sergilediği örgütsel sapma davranışlarının belirlenerek, nedenlerinin ve sonuçlarının tespit edilmesi ve okullarda örgütsel sapma davranışlarını azaltabilecek etkinlikleri belirlemektir. Çalışma, olgubilim (fenomonoloji) deseninin kullanıldığı nitel bir araştırmadır. Çalışma grubu, 2022-2023 eğitim-öğretim yılında Elazığ ilinde görev yapan okul yöneticileri arasından amaca yönelik örnekleme yöntemi ile belirlenmiş toplam 20 okul yöneticisinden oluşmaktadır. Veri toplama aracı olarak, yarı yapılandırılmış görüşme formu kullanılmıştır. Elde edilen bulguları şunlardır: Öğretmenlerin, yasal olarak yapmak zorunda oldukları her türlü görevin ihmal etmelerinin birer sapma davranışı olduğu sonucuna ulaşılmıştır. Öğretmenlerde gözlemlenen sapma davranışlarının sebeplerine bakıldığında, daha çok sistemden ve okul yönetiminden kaynaklı olduğu görülmekle beraber bireyin kişisel özelliklerinden kaynaklı olduğu sonuçlarına ulaşılmıştır. Araştırma neticesinde örgütsel sapma davranışlarının azaltılabilmesi için öğretmenlere yönelik ödül ve cezanın adaletli olarak uygulanması, öğretmenlerin bağlılığını artıracak sosyal etkinlikleri düzenlenmesi, iletişim kanallarının açık tutulması, düzenli denetlemelerin yapılması, problemlere çözüm yolları aranması, okulun hedeflerinin açık bir şekilde tanıtılması etkinliklerinin yer aldığı olumlu okul ikliminin geliştirilmesinin gerekli olduğu sonucuna ulaşılmıştır.

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Section: Discussionmentioning

confidence: 99%

Okul Yöneticilerinin Öğretmenlerde Örgütsel Sapma Davranışlarına İlişkin Görüşleri

DEMİRKOL

2023

DUZGEF

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“…Self-report questionnaires were used to test the hypotheses of this study, which is a widely applied method in social and market research which has various advantages such as ease of administration and large sample sizes [ 4 ]. In order to ensure a representative sample, we conducted a voluntary and anonymous survey in four middle schools located in different regions of China during September and December 2021.…”

Section: Methodsmentioning

confidence: 99%

“…However, the high levels of work demands can potentially give rise to work-family conflict, which is a perceived stress stemming from conflicting demands of work and family roles [ 2 , 3 ]. Work-family conflict has some negative consequences for organizations, such as lower organizational commitment, lower performance, and higher turnover intention [ 4 , 5 ]. It is also associated with employee problems, such as low work/family satisfaction and physical and psychological problems [ 6 , 7 ].…”

Section: Introductionmentioning

confidence: 99%

The impact of work-family conflict on product preferences: The role of self-control

Xiao

Gong

et al. 2023

Heliyon

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“…These include emotional reactions to challenging organizational settings, including perceived unfairness, interpersonal conflict, role conflict and ambiguity. Some past research has shown the mediating role of work–family conflict resulting in deviance in small industries or other contexts, work–family conflict and salesperson deviance mediated by job stress (Tu et al ., 2022). However, no prior study has studied the mediating effect of work–family conflict between workplace ostracism and workplace deviance; this adds to the novelty of this research.…”

Section: Hypotheses and Model Developmentmentioning

confidence: 99%

Examining the socio-psychological dynamics of interpersonal and organizational deviances: the moderating influence of interpersonal justice and perceived organizational support

Abas,

Bukhari,

Farrukh

et al. 2024

LODJ

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PurposeOver time, there has been a rise in deviant behavior among hotel employees. This scenario motivates researchers and practitioners to address the issue. The study aims to examine the influence of socio-psychological factors (abusive supervision, workplace ostracism, work-family conflict and emotional exhaustion) on workplace deviance (interpersonal and organizational deviation) in the hotel industry with the moderating effect of interpersonal justice and perceived organizational support.Design/methodology/approachWe gathered data from 416 employees in the hotel industry by employing a convenience sampling method and administered structured questionnaires. Subsequently, we conducted data analysis using structural equation modeling (SEM).FindingsResults showed that abusive supervision had a direct impact on work-family conflict, emotional exhaustion and interpersonal and organizational deviation; similarly, workplace ostracism had a positive impact on work-family conflict, interpersonal and organizational deviation, but it did not significantly impact emotional exhaustion. Finally, interpersonal justice had significant moderators between abusive supervision and interpersonal and organizational deviation.Originality/valueThis study contributes to the extent of research on the antecedents of interpersonal and organizational deviance and the mediating roles of work-family conflict and emotional exhaustion. Secondly, this research developed an integrated conceptual framework for categorizing the causes of interpersonal and organizational deviance by checking the mediation effect of work-family conflict (WFC) and emotional exhaustion (EE). Perceived organizational support (POS) and interpersonal justice (IPJ) as moderators, which is an addition to earlier works in this field of research.

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Work-family conflict and salespeople deviant behavior: the mediating role of job stress

Cited by 11 publications

References 48 publications

Okul Yöneticilerinin Öğretmenlerde Örgütsel Sapma Davranışlarına İlişkin Görüşleri

Okul Yöneticilerinin Öğretmenlerde Örgütsel Sapma Davranışlarına İlişkin Görüşleri

The impact of work-family conflict on product preferences: The role of self-control

Examining the socio-psychological dynamics of interpersonal and organizational deviances: the moderating influence of interpersonal justice and perceived organizational support

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