“…Once the person receives a message that they are valued by others, that they can trust others, and that others believe they can succeed, the person is likely to more positively interpret their continued future experiences that reinforce their self-concept (Silverman & Cohen, 2014). By strategically targeting particular social psychological mechanisms of behavior change (i.e., trust and belonging) through a specific, genuine, and personalized message that is self-reinforcing with environmental support (e.g., continued interaction with individuals), wise feedback potentially improves relationships between individuals and organizations while avoiding common pitfalls to typical feedback (e.g., lack of specificity, hollow compliments) and potentially surmounting racial barriers and deeply entrenched distrust (Thayer, Cook, Fiat, Bartlett-Chase, & Kember, 2018; Yeager et al, 2014).…”