Why Elephants Gallop: Assessing and Predicting Organizational Performance in Federal Agencies

Brewer, Gene A.; Selden, Sally Coleman

doi:10.1093/oxfordjournals.jpart.a024287

Cited by 463 publications

(369 citation statements)

References 71 publications

(49 reference statements)

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“…Naff and Crum (1999) found that there was a significant relationship between PSM and job satisfaction, performance, intention to persist, and support for the changes. This findings were supported by several studies which found that there was a close relationship between PSM and performance of public sector organizations (Brewer and Selden 2000;Alonso and Lewis, 2001;Kim, 2005 (2011) showed that employees with high PSM will be motivated to improve his career in the public sector. Employees are not only motivated by compensation and desire to get higher positions in the public sector, but they are also driven by several factors, such as motivation from within to get more different and challenge of work, increasing career opportunities, and devotion to the public.…”

Section: Introductionmentioning

confidence: 56%

Public Service Motivation Differences BetweenPermanent and Contract Employees in the Local Government

Yudiatmaja

2017

MIMBAR, Jurnal Sosial dan Pembangunan

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Abstract. This article examines the difference of public service motivation (PSM) at street-level bureaucracy in Indonesia. Focus of this study is to review the difference of public service motivation between permanent and contract employees in sub-districts of Tanjungpinang, Kepulauan Riau. The dimensions and indicators of Perry's (1996) measurement of PSM are used to analyze that difference. Independent sample t-test has employed to 129 government employees and 74 non-government employees in Tanjungpinang. Unlike those in developed countries which showed that PSM of its civil services is higher than PSM of contract employees, the findings of this research prove there are no differences between PSM of permanent and contract employees in Indonesia. It rejects the conclusion of foreign scholars suggesting the PSM construct was viable for international environment.

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Section: Introductionmentioning

confidence: 56%

Public Service Motivation Differences BetweenPermanent and Contract Employees in the Local Government

Yudiatmaja

2017

MIMBAR, Jurnal Sosial dan Pembangunan

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“…We measure the achievements of Turkish metropolitan municipalities on these different dimensions of performance, using managers' perceptions of how well their service department does compared to other departments. Informants indicated on a seven point Likert scale from 1 (strongly disagree) to 7 (strongly agree) the level of their department's performance in terms of the three key core administrative values of effectiveness, efficiency and equity [62].…”

Section: Service Performancementioning

confidence: 99%

Strategy Implementation Style and Public Service Effectiveness, Efficiency, and Equity

Andrews

Beynon

Genç

2017

Administrative Sciences

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Strategic decision-making theories suggest that organizations that combine rational and incremental strategy implementation styles are likely to perform better than those that emphasize a single style. To assess whether these arguments apply to the public sector; we explore the strategy implementation style and perceived service effectiveness, efficiency and equity of Turkish municipal government departments. Using fuzzy cluster analysis, we identify four distinctive though inter-related styles of strategy implementation in our sample organizations: logical-incremental; mostly rational; mostly incremental; and no clear approach. A logical-incremental and mostly rational style of implementation are associated with better effectiveness, efficiency and equity; with the absence of an implementation style associated with worse performance. Theoretical and practical implications are discussed.

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“…That is why public service organizations are more likely to employ individuals whose values are consistent with the public service organization mission (Perry, 1996). The influence of PSM on organizational trust, productivity, or managerial practices makes PSM one of the most important constructs in public management (Brewer et al, 2000).…”

Section: Public Service Motivationmentioning

confidence: 99%

The Mediating Role of Organizational Commitment on the Relationship between Procedural Justice and Public Service Motivation: A Case of Public Universities in Pakistan

Xu¹,

Gul²,

Sadozai³

2018

JPAG

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This study aims to unearth the interactive role of OC on the relationship between PJ of the PA and PSM in public universities in Pakistan. The study not only discusses that PJ is imperative for the overall PSM, but also discusses how to retain a motivated workforce via OC. ISSN 2161-7104 2018 http://jpag.macrothink.org Journal of Public Administration and Governance 267Qualitative as well as quantitative research methodology has been adopted in this study. Questionnaire was designed to get the view of employees working in the public universities. The results obtained from 980 employees show that the discharge of PJ is highly correlated with employee perception of OC and that the level of OC is highly correlated with PSM. The results further show that OC has a mediating effect on the relationship between PJ and PSM. The implications of our findings are discussed.

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Why Elephants Gallop: Assessing and Predicting Organizational Performance in Federal Agencies

Cited by 463 publications

References 71 publications

Public Service Motivation Differences BetweenPermanent and Contract Employees in the Local Government

Public Service Motivation Differences BetweenPermanent and Contract Employees in the Local Government

Strategy Implementation Style and Public Service Effectiveness, Efficiency, and Equity

The Mediating Role of Organizational Commitment on the Relationship between Procedural Justice and Public Service Motivation: A Case of Public Universities in Pakistan

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