Why Does Grievance Mediation Resolve Grievances?

Feuitte, Peter

doi:10.1111/j.1571-9979.1992.tb00658.x

Cited by 7 publications

(1 citation statement)

References 23 publications

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“…It may be advantageous for conciliation to be performed by individuals who also act as arbitrators; they may speak with special authority on the principles and standards to be applied if cases go to arbitration (Provis 1997, 83). On the other hand, conciliation of that type may simply amount to &dquo;peek-a-boo&dquo; arbitration (Feuille 1992;Bingham and Chachere 1999).…”

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confidence: 99%

The Conciliation Step of the Unfair Dismissal Process in South Australia

Hagglund¹,

Provis²

2005

Labor Studies Journal

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Alternative dispute resolution (ADR) is attracting increasing attention in the United States as a means of allowing both unionized and nonunionized employees to discuss their grievances in the presence of outside third parties. Public interest groups have looked for mechanisms to accomplish this objective. For some time, South Australia has used a dispute resolution system that provides both mediation and arbitration for individual workers. As good as this system is in overall intent, it falls short of putting people back on their jobs or providing adequate compensation in cases of unfair dismissal. This paper discusses the operation of the mediation step in the unfair-dismissal process of South Australia.

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confidence: 99%

The Conciliation Step of the Unfair Dismissal Process in South Australia

Hagglund¹,

Provis²

2005

Labor Studies Journal

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Waiting in the wings: Mediation's role in grievance resolution

Feuille¹,

Kolb²

1994

Negot J

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Are you experienced? SME use of and attitudes towards workplace mediation

Latreille

Buscha

Conte

2012

The International Journal of Human Resource Management

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Workplace mediation is high on the British policy agenda. To date, however, despite growing awareness, organisational experience in Britain remains limited and the evidence base accordingly underdeveloped. This paper contributes to the debate by undertaking secondary quantitative analysis of an Acas Omnibus Poll of 500 SMEs. Two substantive issues are explored: the characteristics associated with previous experience of mediation in resolving workplace conflict; and the extent to which prior knowledge and experience of mediation in this context impact on a range of attitudinal variables. In respect of the former we find firm size to be important, while for the latter the data suggest attitudes are typically more positive among experienced firms. This is most notably true in relation to the perceived cost of mediation and (subject to a qualification) to its suitability for smaller firms, both of which are crucial drivers of the uptake of mediation among smaller organisations.

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Why Does Grievance Mediation Resolve Grievances?

Cited by 7 publications

References 23 publications

The Conciliation Step of the Unfair Dismissal Process in South Australia

The Conciliation Step of the Unfair Dismissal Process in South Australia

Waiting in the wings: Mediation's role in grievance resolution

Are you experienced? SME use of and attitudes towards workplace mediation

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