Who is the decision-maker: the parents or the child in group package tours?

Wang, Kuo Ching; Hsieh, An Tien; Yeh, Yi Chun; Tsai, Chien Wen

doi:10.1016/s0261-5177(03)00093-1

Cited by 173 publications

(129 citation statements)

References 33 publications

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“…Multiple decision-makers are further pursued in the works of Kang and Hsu (2005) and Hong et al (2009), which include both partners in their studies of spousal conflict resolution strategies and couples' repeat visitation behaviour, respectively. Furthermore, Wang et al (2004) appraise the influence of children in family holiday decision-making, showing through surveys of parents and children of the same household that, at least in the context of Taiwanese families, children have significantly less influence in choosing the family's group package tour.…”

Section: Group and Joint Decision-makingmentioning

confidence: 99%

Consumer behaviour in tourism: Concepts, influences and opportunities

Cohen

Prayag

Moital

2013

Current Issues in Tourism

505

315

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Although consumer behaviour (CB) is one of the most researched areas in the field of tourism, few extensive reviews of the body of knowledge in this area exist. This review article examines what we argue are the key concepts, external influences and opportune research contexts in contemporary tourism CB research. Using a narrative review, we examine the CB literature published in three major tourism journals from 2000 to 2012. Of 519 articles identified and reviewed, 191 are included in this article. We examine the development of and scope for future research on nine key concepts, including decision-making, values, motivations, self-concept and personality, expectations, attitudes, perceptions, satisfaction, trust and loyalty. We then examine three important external influences on tourism behaviour, technology, Generation Y and the rise in concern over ethical consumption. Finally, we identify and discuss five research contexts that represent major areas for future scholarship: group and joint decision-making, under-researched segments, cross-cultural issues in emerging markets, emotions and consumer misbehaviour. Our examination of key research gaps is concluded by arguing that the hedonic and affective aspects of CB research in tourism must be brought to bear on the wider CB and marketing literature.Keywords: consumption; travel; behaviour; marketing; research agenda Introduction Consumer behaviour (CB) involves certain decisions, activities, ideas or experiences that satisfy consumer needs and wants (Solomon, 1996). It is 'concerned with all activities directly involved in obtaining, consuming and disposing of products and services, including the decision processes that precede and follow these actions' (Engel, Blackwell, & Miniard, 1995, p. 4). CB remains one of the most researched areas in the marketing and tourism fields, with the terms 'travel behaviour' or 'tourist behaviour' typically used to describe this area of inquiry. Few comprehensive reviews of the literature on CB concepts and models exist in the field of tourism. Exceptions include Moutinho (1993) who reviews the social and psychological influences on individual travel behaviour with the aim of developing a model of tourist behaviour and Dimanche and Havitz (1995) Tourism, 2014 Vol. 17, No. 10, 872 -909, http://dx.doi.org/10.1080/13683500.2013 four concepts (ego-involvement, loyalty and commitment, family decision-making and novelty-seeking) in an attempt to methodologically advance CB in tourism studies.A lack of comprehensive reviews is not only due to the extensive breadth of the topic area itself, but also because travel behaviour is generally considered as a continuous process that includes varied yet inter-correlated stages and concepts that cannot always be analysed separately (Mill & Morrison, 2002). Tourism researchers have reviewed individual concepts (e.g. Riley, Niininen, Szivas, & Willis, 2001, on loyalty), specific influences (e.g. Moutinho, 1993, on social influences on CB), and particular research contexts (e.g. Hong, Lee, L...

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Section: Group and Joint Decision-makingmentioning

confidence: 99%

Consumer behaviour in tourism: Concepts, influences and opportunities

Cohen

Prayag

Moital

2013

Current Issues in Tourism

505

315

View full text Add to dashboard Cite

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“…Very recently, this gap is beginning to be addressed (Carr, 2011;Kerr and Price, 2016;Schanzel, Yeoman and Backer, 2012), but until this point, on the few occasions when children were addressed, it was usually commercial or marketing questions that were at issue. Often the interest lay in determining the influence that children exert on adults' decision-making processes (Madrigal, 1993;Thornton, Shaw and Williams, 1997;Wang, Hsieh, Yeh and Tsai, 2004). Likewise, studies in family tourism tend to be concerned with adults' perspectives (Obrador, 2012) rather than children's.…”

Section: Introductionmentioning

confidence: 99%

“…As in the more general tourism literature, children in heritage have tended to be considered in so far as they have an influence on the behaviour of adults in terms of, e.g. making a decision to visit an attraction, and deciding what activities to undertake while there (Wang et al, 2004). This paper begins to redress this imbalance by investigating how a group of 11-12 year old children experience and make sense of a school trip to a heritage site that functions as a visitor attraction.…”

Section: Introductionmentioning

confidence: 99%

Heritage sites and schoolchildren: insights from the Battle of the Boyne

Quinn¹,

Roche²

2016

Journal of Heritage Tourism

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“…Y, a pesar de la creciente influencia ejercida por los hijos en estas decisiones, existe un amplio consenso en que los principales decisores son los miembros de la pareja (Ritchie y Filiatrault, 1980;Belch et al, 1985;Ekstrom et al, 1986;Wang et al, 2004;Decrop y Snelders, 2005;Kozak y Karadag, 2012).…”

Section: Introductionunclassified

El Proceso De Decisión De Las Vacaciones Familiares Y Su Relación Con La Satisfacción De La Pareja

Gracia

Urbistondo

2017

RITUREM

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Resumen: Aunque la satisfacción con el destino turístico es un tema que ha atraído el interés de muchos investigadores, no ha sido tan común para el caso de las vacaciones familiares. Además, en pocas ocasiones se han realizado trabajos que recojan las respuestas de hombres y mujeres por separado, lo que permite un análisis más exhaustivo de las mismas. En este trabajo, se ha analizado una muestra de 375 parejas, cuyos miembros contestaron a sendos cuestionarios por separado, tratándose de un tamaño de muestra considerable en estudios familiares. Se concluye que, en general, cuando las familias viajan, la satisfacción con el destino suele ser alta, sin diferencias significativas entre sexos, aunque siendo ligeramente mayor en el caso de las mujeres. La aparición de conflicto entre la pareja durante el proceso de elección del destino y el hecho de viajar a un destino nacional o internacional son las variables más influyentes en la satisfacción, tanto para hombres como para mujeres. Las implicaciones prácticas indican que los gestores de los destinos turísticos deben tener muy presentes a los turistas nacionales en sus estrategias, y no deben dejar de lado el uso de argumentos racionales en sus campañas de comunicación que permitan argumentar la conveniencia del destino en caso de aparición de conflicto entre la pareja.Palabras clave: Satisfacción con el destino turístico, vacaciones familiares, roles de pareja, conflicto en la toma de decisiones, consenso diádico. Abstract:Although the satisfaction with the tourist destination is an issue that has attracted the interest of many researchers, it has not been so common in the case of family vacations. In addition, there have been few works that collect the responses of men and women separately, which allows a more exhaustive analysis of them. In this work, we have analyzed a sample of 375 couples, whose members answered separate questionnaires, being a considerable sample size in family studies. It is concluded that, in general, when families travel, satisfaction with the destination is usually high, without significant differences between sexes, although being slightly higher in the case of women. The appearance of conflict between the couple during the process of choosing the destination and the fact of traveling to a national or international destination are the most influential variables in satisfaction, both for men and for women. The practical implications indicate that the managers of the tourist destinations should be very aware of the national tourists in their strategies, and should not ignore the use of rational

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Who is the decision-maker: the parents or the child in group package tours?

Cited by 173 publications

References 33 publications

Consumer behaviour in tourism: Concepts, influences and opportunities

Consumer behaviour in tourism: Concepts, influences and opportunities

Heritage sites and schoolchildren: insights from the Battle of the Boyne

El Proceso De Decisión De Las Vacaciones Familiares Y Su Relación Con La Satisfacción De La Pareja

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