Which Standards Are More Effective for Healthcare External Evaluation Organizations Management Systems : ISQua 4th Ed. vs ISO 9004:2009

Abstract

The aim of this study; to find out which standard for institutional accreditation is more appropriate for external evaluation organizations for healthcare institutions. Data obtained from ISQua: Guidelines and Standards for External Evaluation Organizations 4th Edition Version 1.2 and ISO: Managing for the sustained success of an organization -A quality management approach.In this study; two sets of standards that organizations can use as guide to increase their institutional quality were evaluated to find out which one is the best choice for External Evaluation Organizations for health care. Other quality systems and standard sets were not evaluated in this study.First, the ISO standard set was examined in detail, then it was sought whether there is a matching standard or requirement in the ISQua standard set with each standard found in the ISO standard set. It was evaluated whether the sets had superiority or weakness against each other. ISQua: Guidelines and Standards for External Evaluation Organizations were found as more suitable for external evaluation organizations for healthcare institutions.

Tuberculosis Control within Indonesia's Hospital Accreditation

“…11 ISQua standards have been accepted to be an effective tool in terms of external evaluation bodies because they focus on the organizational characteristics of particularly external evaluation bodies carrying out certification activities. 7 Then, ICAH updated the accreditation standard to be called National Hospital Accreditation Standard (SNARS). The first edition of SNARS was effectively applied to start January 1 st , 2018, and consists of five standards focusing on patient safety, patient focus service standard, national programs, hospital management standard, and integration of medical education and hospital service.…”

“…Complying with predefined standards can protect the public because of the guaranteed safety requirements in healthcare. 7 Accreditation is considered to be able to disseminate and stabilize institutional values, rules, models, and ideas for each organization. 8 Meyer and Rowan 9 stated that the suitability between community demands on organizations could affect the legitimacy of the organization.…”

“…Complying with predefined standards can protect the public because of the guaranteed safety requirements in healthcare. 7 …”