Where's the Productivity Growth (From the Information Technology Revolution)?

Information technology productivity: in search of a definite observation

“…But this may not yield real output figures. The study that came very close to using real output in calculating IT productivity was conducted by Allen [1]. Measuring real units of electrical power output per employee in the U.S. electric utility industry, he found that about 5 years after significant IT investment, the output of this industry rose while the number of personnel decreased.…”

Information Technology and the Demand for Educated Workers: Disentangling the Impacts of Adoption versus Use

“…4 This IT adoption cost is also closely related to the IT productivity paradox. See Allen (1997), Hitt (1998), andHaimowitz (1998) for several possible explanations of the IT paradox, including the diffusion lag in technology impact, adoption cost, learning by doing, and measurement errors. 5 David Autor and Alan Krueger generously provided the Census and CPS data files and the industry classification concordance tables between the Census data and other data sets.…”

Impacts of information systems and technology on productivity and competitiveness of the Portuguese banking sector: an empirical study

“…The selection of strategic, productivity and competitiveness variables of the banking sector is based in previous research done about this topic (Brynjolfsson andHitt, 1996a, 1996b;Dewan and Min, 1997;Lehr and Lichtenberg, 1997;Mahmood and Mann, 1993). The recommendations of previous papers (Allen, 1997;Baily and Gordan, 1998;Willcocks and Lester, 1999) about searching close links between IST variables and productivity and competitiveness variables of organisations are reflected in this selection.…”