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IntroductionOutsourcing strategy plays a critical role in the high-tech industry. Gottfredson et al. (2005) suggested that firms focus on their core competencies and outsource other value added activities to suppliers. Consequently, firms used outsourcing to integrate activities based on the value chain for product development and relied on suppliers for outsourcing services to obtain competitive advantage (Nixon and Woo, 2003) and save on costs (Chalos and Sung, 1998). Brand customers 1 such as HP, Dell, Sony, and Acer, outsource research and development (R&D) and manufacturing to contract manufacturers 2 to obtain a stronger competitive advantage.Most new product literature for the past 2 decades has focused on the relationships among environmental factors, new product development (NPD) activities, and new product success (Calantone and Di Benedetto, 1998;Parry and Song, 1994). Meta-analysis has shown that only 4% of research articles on new product development have focused on product launch (Montoya-Weiss and Calantone, 1994). According to a recent review study 1 Brand customer:A Brand customer is defined as a Branded electronics buyer (international large OEM customer or ODM customer) in this study. 2 Contract manufacturer: A contract manufacturer is defined as a supplier having an original equipment manufacturer (OEM) or original design manufacturer (ODM) business in this study. Downloaded by University of Mississippi At 22:00 28 June 2015 (PT) 2 (Calantone and Di Benedetto 2007), approximately two dozen papers specific to launchissues have been published in the marketing and innovation literature, mostly within the last decade. New product launch is relatively expensive, risky, and lengthy in the entire NPD process (Bowersox et al., 1999). The high investment exerted in R&D for new products might be more exceptional and advantageous than other competitors, but unsuccessful because of poor product launch (Lee and O'Connor, 2003). One empirical product launch study provided evidence that integrated marketing communication is vital to new high-tech product launches (Win...