When Clients Throw Punches and Chairs: How Mediators Respond to Violence

Raines, Susan S.; Choi, Yeju

doi:10.1111/nejo.12160

Cited by 4 publications

(2 citation statements)

References 24 publications

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“…Mediation is understood here as a process in which a third party—the mediator—facilitates an interaction between parties to enable them to reach a negotiated solution to a dispute (judicial or nonjudicial) according to the rules of the jurisdiction in which the mediation takes place (Raines and Choi 2016).…”

Section: The Mediating Alliancementioning

confidence: 99%

The Mediating Alliance

Pujol¹,

Tremolosa²,

Medina³

et al. 2023

Negotiation Journal

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This article proposes the conceptualization of the term "mediating alliance" to further the development of theories about success factors in mediation. Extending Bordin's pan-theoretical conceptualization of the "working alliance" to the field of mediation, we first define the term "mediating alliance." We then apply research on success factors in mediation to elements of the alliance as it relates to goals, tasks, and bonds developed in the mediation process. We offer the mediating alliance as a framework in which cooperative interaction emerges. At a theoretical level, the mediating alliance, as an integrative framework, contributes to the study of effectiveness in mediation. Methodologically, the operationalization of this concept, based on the theory of speech acts, facilitates the application of a mixed methods approach to future lines of research. At a practical level, this new

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Section: The Mediating Alliancementioning

confidence: 99%

The Mediating Alliance

Pujol¹,

Tremolosa²,

Medina³

et al. 2023

Negotiation Journal

View full text Add to dashboard Cite

show abstract

“…Much attention has been given to the work of mediators (see Aakhus, 2003 ; Glenn, 2010 ; Heisterkamp, 2006a , 2006b ; Jacobs and Aakhus, 2002 ; Jameson, 2007a , 2007b ; Jones and Bodtker, 2001 ; Kolb, 1985 ; Kressel et al, 2012 ; Moore, 2014 ; Poitras, 2009 , 2013 ; Putnam, 2007 ; Raines and Choi, 2016 ), and models have been developed to represent different types of conflict mediation work (see Donohue 1991 , 2006 ). According to many of these models, the mediator’s main task is to facilitate the negotiation between the disputants ( Gulliver, 1977 ).…”

mentioning

confidence: 99%

The work of conflict mediation: Actors, vectors, and communicative relationality

2021

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Mediation is a widely used form of third-party conflict management for which research has primarily focused on the role of mediators, but how are the relations between disputing parties constituted in communication involving written texts, such as official letters or medical reports, during mediation sessions? To gain deeper insight into the communicative dynamics through which third-party disputes are created, sustained, and resolved, this paper proposes a new theoretical perspective on mediation by focusing on how human beings and written texts can act as vectors for each other. The value of this vectorial perspective on mediation is subsequently shown through an inductive analysis of video-recorded sessions that took place at an administrative tribunal in Canada. By showing how texts (or their absence) can act as (1) conjunctive vectors that contribute to highlighting disputants’ compatibilities and help them find common ground, or (2) disjunctive vectors that contribute to highlighting their incompatibilities and obstruct their dispute resolution, this paper makes important contributions to the academic and professional literature on the role of communication in conflict mediation work, and reveals significant implications for the study and practice of conflict management in organizations, as well as scholarship on relational ontologies.

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Pray for Improvement: Experiences with Mediation of Female Victims of Intimate Partner Violence in Nigeria

Ezema,

Diaz,

Jaca

et al. 2023

Pastoral Psychol

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This study examines victims’ experiences with informal mediation conducted by Catholic priests and nuns in Nigeria. Interviews were conducted with 20 women who sought help from priests and nuns as they had experienced intimate partner violence. Their expectations before and experiences during and after this mediation were explored. Findings suggest that the level of intimate partner violence experienced by victims remains high, and in most cases their expectations of the mediation are not sufficiently met. Most priests and nuns tend to convince victims to forgive their husband and accept their situation while reinstating the patriarchal mentality without any sustainable improvement. Most victims report revictimization episodes after mediation. Implications for theory and practice of mediation by religious leaders are discussed.

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When Clients Throw Punches and Chairs: How Mediators Respond to Violence

Cited by 4 publications

References 24 publications

The Mediating Alliance

The Mediating Alliance

The work of conflict mediation: Actors, vectors, and communicative relationality

Pray for Improvement: Experiences with Mediation of Female Victims of Intimate Partner Violence in Nigeria

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