WhatsApp messenger is useful and reproducible in the assessment of tibial plateau fractures: Inter- and intra-observer agreement study

Giordano, Vincenzo; Koch, Hilton Augusto; Mendes, Carlos Henrique; Bergamin, André; Souza, Felipe Serrão de; Amaral, Ney Pecegueiro do

doi:10.1016/j.ijmedinf.2014.11.002

Cited by 87 publications

(57 citation statements)

References 23 publications

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“…Preoperative radiographs were sent between registrars to inform the relevant teams of new admissions and for opinions on treatment options from senior colleagues. Giordano, et al reported that radiographs can be sent on WhatsApp with excellent inter- and intraobserver agreement in the assessment of tibial plateau fractures and advocated expanding its use in the clinical setting [8]. …”

Section: Discussionmentioning

confidence: 99%

The Use of WhatsApp Smartphone Messaging Improves Communication Efficiency within an Orthopaedic Surgery Team

Ellanti¹,

Moriarty²,

Coughlan³

et al. 2017

Cureus

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Introduction: Effective and timely communication is important for any surgical specialty to function. The use of smartphones is prevalent amongst doctors. Numerous smartphone applications offer the potential for fast and cost-effective communication. WhatsApp is a commonly used application that is free, easy to use, and capable of text and multimedia messaging. We report on the use of WhatsApp over a six month period in our unit.Materials and Methods: WhatsApp communication between non-consultant members of an orthopaedic team over a six-month period was analysed. Both the phones and the WhatsApp application were password-protected, and patient details were anonymised. A series of 20 communications using the hospital pager system and the telephone system were also analysed.Results: A total of 5,492 messages were sent during the six-month period and were part of 1,916 separate communication events. The vast majority of messages, 5,090, were related to patient care. A total of 195 multimedia messages were sent and these included images of radiographs and wounds. When using the hospital telephones, the length of time spent on a communication averaged 5.78 minutes and using the hospital pager system averaged 7.45 minutes. Using the WhatsApp messaging system has potentially saved up to 7,664 minutes over the study period. All participants found WhatsApp easy to use and found it to be more efficient than the traditional pager systemConclusion: Compared to the traditional pager systems, the use of WhatsApp is easy, inexpensive, and reliable and can help improve the efficiency of communication within a surgical team.

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Section: Discussionmentioning

confidence: 99%

The Use of WhatsApp Smartphone Messaging Improves Communication Efficiency within an Orthopaedic Surgery Team

Ellanti¹,

Moriarty²,

Coughlan³

et al. 2017

Cureus

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“…This application promotes a 'PATIENTS group chat', to communicate and share images and videos over a common interface. For instance, WhatsApp has been used in traumatology cases to set an initial diagnosis and classification of tibial plateau fractures during emergency surgery so as to search instantaneous and adequate advice regarding plastic and reconstructive surgery [23][24][25].…”

Section: The "Second Medical Opinion Network" In Histopathologymentioning

confidence: 99%

The “Second Opinion Medical Network”

Palmieri¹

2017

Int J Pathol Clin Res

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The "Second Opinion Medical Network" is a consultation referral web and medical office system recruiting a wide panel of real-time available specialists, to whom any patient affected by any disease or syndrome and not satisfied with the diagnosis or therapy can apply for an individual clinical audit. Due to the physician-patient communication gap, most of the patients usually wander around the medical websites looking for proper answers to their health problems. However, this search often becomes compulsive and obsessive and frequently ambiguous and frustrating. Palmieri, et al. defines this borderline or even pathological behavior as the "Web Babel Syndrome"-psychological imbalance affecting young and elderly patients, often with multiple synchronous diseases receiving by their care givers heterogeneous and misleading informations or advices, as well as, confused, contradictory statements and prescriptions. To deal with this problem, the "Second Opinion Medical Network" aims to be a useful "problem-solving" support revisiting each conflictual diagnostic and therapeutic step and properly re-addressing tailored treatments and prognoses, preventing unnecessary investigations and unhelpful and expensive medical and surgical interventions.The aim of this editorial is to describe the role and benefits of such a medical network in our web connected health care system. KeywordsSecond opinion, Network, Surgery, Cancer, EconomyIn 2002, a survey of 4,530 people in Europe and USA showed that 32% of Europeans and 43% of Americans preferred to use health web sites, sponsored by BBC and Yahoo, for health information [3]. However, the internet sites are often lacking of adequate information concerning disease complications and aftercare [4]. This web-searching behaviour is often continuous, compulsory, somehow obsessive, leading to the "Web Babel Syndrome", defined as a physician-patient communication gap frequently occurring when the patient affected by multiple synchronous pathologies, feeds back heterogeneous and misleading informations and prescriptions with the risk to drop in a confusionary state [5][6][7][8].In 1999, the Institute of Medicine report cited fatal medical errors in some 40,000-98,000 Americans PER year [8] supporting once more the concept that a further consultation or specialistic second opinion may be useful antidote to lethal misdiagnosis [9].The term "second opinion" has been widely reported also in histology [10,11] and pathology (e.g. thyroid pathology) [12][13][14][15][16][17][18][19][20] where the diagnosis is often difficult, misunderstood and strongly based on the healthcare professionals' experience. It has been defined as a qualified, interdisciplinary medical opinion, based on medical evidence, of an experienced medical specialist or a team [21]. An effective and helpful second opinion strategy in various pathologies (e.g. oral pathology) is the use of smartphones and software applications, such as WhatsApp Messenger, a crossplatform mobile messaging application that allows the exchang...

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“…While this research adds to the growing body of evidence on the usefulness of instant messaging in a clinical setting, it provides no evidence toward its safety. 2,3 Founded in 2009, WhatsApp is approaching one billion users globally. It was acquired by Facebook in 2014 in a $19Bn acquisition.…”

Section: To the Editormentioning

confidence: 99%

Ensuring safe communication in health care: a response to Johnston et al on their paper “Smartphones let surgeons know WhatsApp: an analysis of communication in emergency surgical teams”

Watson

Pathiraja

Depala

et al. 2016

The American Journal of Surgery

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WhatsApp messenger is useful and reproducible in the assessment of tibial plateau fractures: Inter- and intra-observer agreement study

Cited by 87 publications

References 23 publications

The Use of WhatsApp Smartphone Messaging Improves Communication Efficiency within an Orthopaedic Surgery Team

The Use of WhatsApp Smartphone Messaging Improves Communication Efficiency within an Orthopaedic Surgery Team

The “Second Opinion Medical Network”

Ensuring safe communication in health care: a response to Johnston et al on their paper “Smartphones let surgeons know WhatsApp: an analysis of communication in emergency surgical teams”

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