2019
DOI: 10.1016/j.ijmedinf.2019.103987
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WhatsApp messaging improves communication in an oral and maxillofacial surgery team

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Cited by 29 publications
(25 citation statements)
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“…Another study by Koparal et al examined a group of maxillofacial surgeons using WhatsApp to communicate among the team and provide consultations between surgeons. Out of all consultations, 62.8% were conducted via messages, with the majority engaging a consultant who was not in the hospital 28 . Similarly, Paik et al found that plastic surgery telehealth consult response time was, on average, 4.5 minutes, whereas in‐person response time was an average of 56 minutes.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Another study by Koparal et al examined a group of maxillofacial surgeons using WhatsApp to communicate among the team and provide consultations between surgeons. Out of all consultations, 62.8% were conducted via messages, with the majority engaging a consultant who was not in the hospital 28 . Similarly, Paik et al found that plastic surgery telehealth consult response time was, on average, 4.5 minutes, whereas in‐person response time was an average of 56 minutes.…”
Section: Discussionmentioning
confidence: 99%
“…Out of all consultations, 62.8% were conducted via messages, with the majority engaging a consultant who was not in the hospital. 28 Similarly, Paik et al found that plastic surgery telehealth consult response time was, on average, 4.5 minutes, whereas in-person response time was an average of 56 minutes. The immense difference between these two response times shows how rapidly telehealth consultations can take place and therefore greatly decreasing wait times for patients.…”
Section: Surgical Decision Making and Inpatient Care Phasementioning
confidence: 94%
“…A17 17 Avaliar a eficiência das mensagens do WhatsApp como um modo de consulta em uma equipe cirúrgica maxilofacial. Grupo de WhatsApp composto por cirurgiões e juniores criado para discussão dos casos com mensagens de texto,voz e imagem.…”
Section: Discussionunclassified
“…[1]. It is an alternative messaging service to Short Message Services (SMS) with many benefits such as low-cost [2]; supporting group conversation [3]; supporting rich multimodal medium of communication (text, photos, videos, emoticon, documents and also location) [4]; and more secure with end-to-end encryption [5]. Recently WhatsApp has dominated the messaging app market with over 1.5 billion monthly users worldwide [6].…”
Section: Introductionmentioning
confidence: 99%