What's in store for academic libraries? Leadership and management issues

Riggs, Donald E.

doi:10.1016/s0099-1333(97)90065-3

Cited by 33 publications

(17 citation statements)

References 3 publications

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“…Leadership is associated with management, although the emphasis in leadership is on development, strategy, vision and adapting the organization to a changing environment. Management is about planning, organizing and controlling, both human and non-human, to achieve the goals and objectives (Riggs, 1997). As leadership focuses on the social exchange relationship between leaders and employees, possible outcomes such as subordinate satisfaction, supervisor satisfaction, performance, commitment, role conflict, role clarity and turnover intentions (Schermerhorn et.…”

Section: Supervision / Leadershipmentioning

confidence: 99%

Job Satisfaction among the Bankers: An investigation on Islamic Financial Institution in Eastern Region of Malaysia

Mansor¹,

Noor²,

Hassan³

2012

ASS

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For the past few decades numerous studies attempted to explore the relative importance of understanding job satisfaction. Realizing the need to sustain in the banking industry, this study was conducted for exploring the antecedents to the strengthening of job satisfaction. Further examination on differences between the work position, work experience as related to job satisfaction is expected to form the basis for understanding the satisfaction level of banking staffs. By adopting the survey approach, a sample of 236 data were collected within the period of two months in year 2009. Based on rigorous reviewing of the literature, instrument designing, followed by subsequent pilot testing, the final analysis revealed that job satisfaction can be predicted by using motivational factors, reward system, supervision/leadership, nurturing of working environment, and the competition climate within the industry.

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Section: Supervision / Leadershipmentioning

confidence: 99%

Job Satisfaction among the Bankers: An investigation on Islamic Financial Institution in Eastern Region of Malaysia

Mansor¹,

Noor²,

Hassan³

2012

ASS

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“…Quality management also relates to leadership and concerns with the strategy development, vision, and the effort of an organization to adapt perfectly in a changing environment (Pors and Johannsen, 2002). Particularly in the context of library service, quality management is about planning, organizing, and controlling the resources of the library, both human and non-human resources to achieve the goals and objectives (Riggs, 1997).…”

Section: Challenging Of Quality Assurance In Library Services In Malamentioning

confidence: 99%

The Library’s Quality Management System and Quality Assurance in Higher Education: A Lesson from Southeast Emerging Educational Hub

Taib¹,

Warokka²,

Hilman³

2012

CIBIMA

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As one of the national vision 2020's implementation programs, the establishment of a national Quality Assurance system focusing on the quality of the programs offered in terms of the general criteria of the structure and process of higher education is timely. In relating to the program, this paper aims to explore the efforts and other issues associated with the development and implementation of quality assurance in higher education due to its role as a service organization, which is required to enhance their quality of services. One of the important pillars determining the quality of higher-education service delivery is the library's quality management system. By using 46 public universities' libraries as the main sample, this study tested three hypotheses that are related to the nature of quality management practices by individual construct, as well as by aggregation value, and to what extent the difference to the numbers of staff and the type of organization will influence the quality management practices. We employed mean value and oneway analysis ANOVA as the research method to solve the questions. The validity of the constructs is measured using factor analysis, and its reliability is measured by Cronbach's alpha. Our study results revealed that the study sample perceived those constructs were important to maintain service quality to its customer. The study also informs that the number of staff and the type of organization do not influence at all on the library's quality management system. In other words, the awareness and spirit to play an important role in achieving excellent service to its customer is the main platform over the number of staff and the type of organization.

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“…However, some argue these professional shifts might be necessary for the survival of libraries (Glogoff, 2001;Weiner, 2003). Researchers in library science have noted that the changes that are coming in the future will be transformative professional and organizational changes that will challenge the core philosophies and structures of research libraries (Goble, 1997;Riggs, 1997Riggs, , 1998Riggs, , 2001Weiner, 2003). In their view, librarians can no longer react to the changes that are taking place through incremental approaches.…”

Section: Responding To Changementioning

confidence: 99%

Librarians and the complexity of individual and organizational change: Case study findings of an emergent research library

Gilstrap¹

2009

Advances in Library Administration and Organization

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What's in store for academic libraries? Leadership and management issues

Cited by 33 publications

References 3 publications

Job Satisfaction among the Bankers: An investigation on Islamic Financial Institution in Eastern Region of Malaysia

Job Satisfaction among the Bankers: An investigation on Islamic Financial Institution in Eastern Region of Malaysia

The Library’s Quality Management System and Quality Assurance in Higher Education: A Lesson from Southeast Emerging Educational Hub

Librarians and the complexity of individual and organizational change: Case study findings of an emergent research library

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