Job Satisfaction among the Bankers: An investigation on Islamic Financial Institution in Eastern Region of Malaysia

Mansor, Noorhayati; Noor, Jannah Munirah Mohd; Hassan, Nik Fakrulhazri Nik

doi:10.5539/ass.v8n10p186

Cited by 3 publications

(3 citation statements)

References 38 publications

(29 reference statements)

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“…Despite the lack of the scientific literature dealing with the specifics of the Serbian employee compensation policies, there have been numerous studies done by scholars in the academic world regarding the relationship between compensation and motivation, as well as the relationship between the motivation and achieved business performances in general (Adeoye, 2019). Mansor et al (2012) in their study explored the relationship between employee satisfaction and motivation with different compensation components (salary, insurance benefits). They found significant positive correlation, proving that compensation is a predictor of high work motivation and job satisfaction.…”

Section: Literature Reviewmentioning

confidence: 99%

The Impact of Demographic Differences on Employee Satisfaction With Benefits and Perks: Evidence From Serbian Financial Sector

Lazarevic

Matović²

2022

FU Econ Org

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After the downfall of socialist regimes, human resource management systems in transition countries like Serbia were transformed, establishing entirely new employee compensation system. In this paper, the most common benefits and perks in the Serbian financial sector, as well as their significance for the employee satisfaction are explored, with the focus on the effectiveness of its structure. The investigation of differences in impact of benefits and perks on employee satisfaction is performed with respect to gender, education, age, and job position of the respondents. The empirical research is conducted by a survey questionnaire. Results suggest that there are no differences in employee satisfaction between respondents of different genders, and education, while partial differences in employee satisfaction are confirmed with respect to age, and job position. The results indicate that benefits and perks in Serbian financial sector should be better structured, and provide guidelines for the investigation of more favorable total compensation package.

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Section: Literature Reviewmentioning

confidence: 99%

The Impact of Demographic Differences on Employee Satisfaction With Benefits and Perks: Evidence From Serbian Financial Sector

Lazarevic

Matović²

2022

FU Econ Org

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“…Through a critical literature review on job satisfaction of bankers, it could be identified that salary/ pay (Monga, et al, 2015;Weerasinghe, et al, 2017;Sowmya & Panchanatham, 2011;Murad, et al, 2013), promotion (Sowmya & Panchanatham, 2011;Murad, et al, 2013), working conditions (Monga, et al, 2015;Sowmya & Panchanatham, 2011;Murad, et al, 2013;Mansor, et al, 2012), job security (Weerasinghe, et al, 2017), recognition (Weerasinghe, et al, 2017), work itself (Weerasinghe, et al, 2017), team work (Monga, et al, 2015;Hunjra, et al, 2010), leadership (Monga, et al, 2015;Hunjra, et al, 2010) are some of the organizational factors which affect job satisfaction of a banker. Most of the studies identified pay, promotion and working conditions are as the major three organizational factors which affect bankers' job satisfaction.…”

Section: Job Satisfactionmentioning

confidence: 99%

“…'Working conditions' is another factor which effects on bankers' job satisfaction (Monga, et al, 2015;Murad, et al, 2013;Mansor, et al, 2012). Working conditions means the working environment provided by the employer.…”

Section: Working Conditionsmentioning

confidence: 99%

Factors Affecting Private Sector Bankers’ Job Satisfaction in Sri Lanka: A Case Study

Thotawatte

Samarakoon

2021

ICBM

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Job satisfaction is a positive and a delighted feeling of the employees’ job or work roles that they are currently dealing with. This emotion has an inspiring nature which is closely related with individual’s behavior in the workplace. Banking sector is one of the sectors in Sri Lanka which makes a significant impact and contribution on community, society and the development of the economy of the country. It comprises of state and private banks, currently facing an intense competition. Every bank tries to ensure their quality service to customers. Job satisfaction of bankers is directly linked with service quality. This study aimed to identify the factors affecting employees’ job satisfaction level in private banking sector with special reference to Union Bank. Also the research was designed to identify the most significant factor which affects job satisfaction and to identify differences of job satisfaction level in different demographic groups. The independent variables of the study were pay, promotion and working conditions. The demographic groups considered based on gender, employment type and experience. A deductive approach was followed with quantitative data. Data was collected by using a questionnaire and it was done within a particular time period, the study was cross sectional in nature. Stratified sampling method was used, selected 200 employees. Data was analyzed with SPSS version 22. Descriptive statistics, correlation, regression and t-test and ANOVA were used. The results of the study showed that job satisfaction is strongly and positively correlated with working conditions and moderately positively correlated with pay, promotion. The most significant factor which affects job satisfaction was working conditions. A significant difference of job satisfaction level was observed only among groups with different experience levels. No significant differences of job satisfaction level were observed in different demographic groups based on gender and employment type. The findings contribute to the human resource practitioners at Union bank to develop human resource strategies in such a way it increases job satisfaction of bankers. Keywords: Banking sector, Job satisfaction, Pay, Promotion, Working conditions

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Evaluation of the Influencing Factors on Job Satisfaction Based on Combination of PLS-SEM and F-MULTIMOORA Approach

et al. 2018

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A primary issue that is being discussed nowadays in organizations is continuous improvement of the organization itself, because the procedure of periodic evaluation is an important tool to maintain the improvement of the organization. An essential factor in any organization is the human resources as a key asset to guide organizations to sustain their competitive advantages by employing particular knowledge and skills to form a comprehensive and sustainable human resource management. Evaluation of job satisfaction has become a part of the strategic approach toward incorporating business policies and human resource actions in modern day organizations. The current research study presents a novel hybrid validation framework to evaluate and appraise the factors influencing job satisfaction based on the fuzzy MULTIMOORA approach and partial least-squares path modeling (PLS-PM). The proposed fuzzy MCDM technique and statistical method validate each other to present an optimal assessment of influencing factors in job satisfaction. Eventually, a real-world case study in regard to influential factors in job satisfaction has been suggested in this study, to show that the proposed framework is a practical and accurate method to tackle an assessment problem in a real-world application of influencing factors in job satisfaction in a cross-industrial multi-national construction and geotechnical engineering organization in Iran.

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Job Satisfaction among the Bankers: An investigation on Islamic Financial Institution in Eastern Region of Malaysia

Cited by 3 publications

References 38 publications

The Impact of Demographic Differences on Employee Satisfaction With Benefits and Perks: Evidence From Serbian Financial Sector

The Impact of Demographic Differences on Employee Satisfaction With Benefits and Perks: Evidence From Serbian Financial Sector

Factors Affecting Private Sector Bankers’ Job Satisfaction in Sri Lanka: A Case Study

Evaluation of the Influencing Factors on Job Satisfaction Based on Combination of PLS-SEM and F-MULTIMOORA Approach

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