What Makes Patients Think That Their Pharmacists' Services Are of Value?

Patients\' Perception of the Benefits of Pharmaceutical Care Services in the Management of Hypertension in a Tertiary Health Care Facility in Benin City

“…Patients were asked to rate their perceived likelihood of experiencing reduction in medication-related problems if they did not meet with the pharmacists on a regular basis as well as the likelihood of experiencing the problems if they did meet with the pharmacist on a regular basis on a score of 1 to 5, with higher scores indicating greater reduction in perceived susceptibility. The difference between these two conditional perceived susceptibilities (susceptibility gap) should reflect the perceived increased risk of developing medication-related problems when the patient fails to participate in pharmaceutical care services and should influence the perceived benefits of the services 20,[27][28] .…”

“…This new approach in patient care, defined by Hepler and Strand 18 as the responsible provision of drug therapy for the purpose of achieving definite outcomes that improve a patient's quality of life, is known as pharmaceutical care 19 . Since the introduction of the term "pharmaceutical care" in the practice of pharmacy, studies have shown that the successful implementation of the care requires the active participation of patients [20][21] . Generally, even the most comprehensive services will be ineffective if patients do not show up for appointments or fail to adhere to their treatment and monitoring plan.…”

“…Generally, even the most comprehensive services will be ineffective if patients do not show up for appointments or fail to adhere to their treatment and monitoring plan. Consumers are also more likely to participate in a health care service, or recommend that service, on the basis of its perceived benefits and costs 20,[22][23] .…”

A interação entre prescritores, dispensadores e pacientes: informação compartilhada como possível benefício terapêutico

“…É sugerido que os pacientes sequer esperam contato com o farmacêutico. No entanto, a dispensação pode tornar-se encontro profícuo paciente entre e dispensador (Johnson et al, 1996;Nau et al, 1997).…”

“…É desejável, pois, sempre que possível, oferecer assistência direta, seja em situações ambulatoriais, hospitalares e comunitárias, de modo a, por meio da boa prática, demonstrar sua importância (Nau et al, 1997), especialmente como integradora das diversas informações recebidas pelo paciente desde o início de sua chegada ao serviço de saúde.…”