“…Health system health literacy [53][54][55][56] Environmental health literacy 1,14 Organisational health literacy 12,17,53,[58][59][60][61] Organisational health literacy responsiveness 62 Health literacy systems level infrastructure 47 Health literacy universal precautions 33,41,48 Organisational health literacy 12,17,53,[58][59][60][61] Health literacy systems level infrastructure 47 Health literacy responsive/ness 13,15,36,[44][45][46] Health literacy universal precautions 33,41,48 Health-literate healthcare organisation/s 10,13,17,36,49,50 Health-literate health service 51 Health-literate organisation/s 28,48,51,52 Improving health literacy in services 47 Workplace health literacy…”