What is the right outsourcing strategy for your process?

McIvor, Ronan

doi:10.1016/j.emj.2007.08.008

Cited by 129 publications

(124 citation statements)

References 20 publications

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“…insource or outsource) may be questionable because the analysis of strategic aspects, such as quality or the generation of value, should also be included. Quinn and Hilmer (1994), Greaver (1999) and McIvor (2008) state that there are two basic criteria in the decision to outsource an activity. The first is its strategic importance, in other words, the extent to which the activity is crucial to the business or differentiates from competitors.…”

Section: Outsourcing From the Perspective Of Transaction Costs And Opmentioning

confidence: 99%

Make or buy in the hotel marketing department: transaction costs, financial and relational performance

Espino‐Rodríguez

Díaz

2017

TMs

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Make or buy in the hotel marketing department: transaction costs, financial and relational performance AbstractThe outsourcing of hotel marketing is one of the strategic decisions that can help hotels manage the distribution channels more efficiently. This study analyzes the factors determining the outsourcing of hotel sales and marketing activities. It uses the transaction costs framework, complemented by the analysis of performance costs and quality. In this context, the possible impact of outsourcing the marketing department on relational and financial performance is analyzed. The results of the study clearly show a close relationship between these variables and current outsourcing. In addition, the increase in outsourcing is determined by low relational quality. These results lead to the conclusion that it is necessary to create new systems and procedures in sales and marketing activities to offer new competitive solutions through outsourcing. Keywords:Outsourcing, marketing and sales, hotel sector, transaction cost, financial, relational. ResumoLa externalización del marketing hotelero es una de las decisiones estratégicas que pueden ayudar a los hoteles a gestionar los canales de distribución de manera más eficiente. Este estudio analiza los factores que determinan la externalización de las actividades de ventas y marketing del hotel. Para ello se usa el marco de costes de transacción, complementado por el análisis de los costes y la calidad del desempeño. En este contexto, se analiza el posible impacto de la externalización del departamento de marketing en el resultado relacional y financiero. Los resultados del estudio muestran claramente una estrecha relación entre estas variables y externalización actual. Además, el aumento de la subcontratación está determinado por una baja calidad relacional. Estos resultados llevan a la conclusión de que es necesario crear nuevos sistemas y procedimientos en las actividades de ventas y marketing para ofrecer nuevas soluciones competitivas a través de la externalización.Palabras clave: Externalización, marketing y ventas, sector hotelero, costes de transacción, financiero, relacional.

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Section: Outsourcing From the Perspective Of Transaction Costs And Opmentioning

confidence: 99%

Make or buy in the hotel marketing department: transaction costs, financial and relational performance

Espino‐Rodríguez

Díaz

2017

TMs

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“…Nevertheless, these challenges can be coped with through the organization's supplier management. There are several literature references that discuss risk, quality and performance issues (see for example Vilko andRitala, 2014, Zakaria et al, 2010), contractual issues (see for example Stremersch et al, 2001, Panesar andMarkeset, 2008) and supplier selection issues (see for example: Keramydas, 2011, McIvor, 2008 Quality of data Ensure reliable data for input and processing into information from the beginning of field development through decommissioning.…”

Section: Industrial Service For Km Challengesmentioning

confidence: 99%

Asset Integrity Knowledge Management: A Case Study from the Petroleum Industry

Kusumawardhani

Markeset

2015

OSCM: An Int. Journal

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The practice of knowledge management in the petroleum industry is motivated by the HSE, technical and business requirements. Aligned with the development of knowledge management, various advancements in information systems are used to maintain the asset integrity of petroleum installations. However, the advancement also poses its own risks. With the increasing use of advanced technology in the petroleum installations, there are potential threats that can affect the installation´s integrity. This paper aims to identify knowledge management and information system practices and challenges in maintaining the asset integrity of petroleum installations. This study is part of a larger-scale case study that analyzes current asset integrity management (AIM) practices in the petroleum industry. The study is based on a literature study and face-to-face interviews with industry practitioners in Houston, Texas, and Singapore. The main findings revealed seven groups of AIM challenges; knowledge management and information technology are part of these.

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“…Thus, a company tends to make decision for outsourcing based on reduction of transaction costs that will possibly be achieved by the practice (McIvor, 2008).…”

Section: Outsourcing Aspectsmentioning

confidence: 99%

Sistematização da implementação de outsourcing logístico por meio de práticas de gestão de projetos

Camargo

Pires

2017

Gest. Prod.

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Resumo: O outsourcing logístico, aplicado como uma das práticas da Gestão da Cadeia de Suprimentos (Supply Chain Management -SCM), vem demonstrando ser efetivo para a construção de vantagens competitivas nas organizações. A literatura acadêmica tem contribuído com essa prática especialmente ao relacionar seus conceitos com as teorias da economia dos custos de transação (Transaction Cost Economics Abstract:The logistics outsourcing, applied as one of the Supply Chain Management (SCM) practices, has proven to be effective for building competitive advantages within organizations. The academic literature has contributed to this initiative especially relating its concepts with Transaction Cost Economics (TCE) and Resource-Based View (RBV) theories. However, few papers discussed the effectiveness on the implementation of the partnership, in other words, the moment in which the partnership begins to work in practice. Through an exploratory study, this paper proposes a systematization of logistics outsourcing implementation. The proposition is based on Project Management knowledge and improved by a verification process conducted through interviews with professionals who have gone through or are going through the transfer of logistics processes in their respective businesses. The results indicate that the proposed systematization is applicable in the corporate environment, especially to aid the understanding of the involved professionals regarding the necessary work to be done.

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What is the right outsourcing strategy for your process?

Cited by 129 publications

References 20 publications

Make or buy in the hotel marketing department: transaction costs, financial and relational performance

Make or buy in the hotel marketing department: transaction costs, financial and relational performance

Asset Integrity Knowledge Management: A Case Study from the Petroleum Industry

Sistematização da implementação de outsourcing logístico por meio de práticas de gestão de projetos

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