What Difference Does ADR Make? Comparison of ADR and Trial Outcomes in Small Claims Court

Mediators, ombuds, and other peace workers generally see their work as a calling. They pursue this work because of a desire to help others while promoting healing and reconciliation. While their work helps clients, it frequently results in deeply personal transformations, changing the ways in which they relate to and communicate with their family, colleagues, and community members. After hearing anecdotal reports of these transformations, I designed this study to learn more about how the work of conflict resolution affects its practitioners. Data for this study come from interviews and surveys of peace workers in various settings.

Section: Discussionmentioning

confidence: 99%

Section: Previous Research On the Impact Of Peace Work On Peace Wormentioning

confidence: 99%

Becoming the change we wish to see: The unexpected benefits of conflict resolution work

Raines

2018

“…Parties who reach their own agreements in ADR are less likely to return to court for an enforcement action, as compared to those who receive a judge verdict (Charkoudian et al, 2017). Many small claims ADR programs aim to empower individuals to resolve disputes without court intervention.…”

Section: Discussionmentioning

confidence: 99%

“…Many small claims ADR programs aim to empower individuals to resolve disputes without court intervention. Parties who reach their own agreements in ADR are less likely to return to court for an enforcement action, as compared to those who receive a judge verdict (Charkoudian et al, 2017). Research about the impact of specific interventions used by neutrals can assist ADR programs in identifying strategies that align with these desired goals.…”

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

What works in alternative dispute resolution? The impact of third‐party neutral strategies in small claims cases

Charkoudian¹,

Eisenberg

Walter

2019

Self Cite

This research examines "what works" in small claims court alternative dispute resolution (ADR) processes.Using a comprehensive quasi-experimental design that combines real-time behavioral observation of authentic small claims court ADR sessions with pre-and postintervention questionnaires, the study measures the immediate and long-term impact of various strategies by thirdparty neutrals on party attitudes and case outcomes. Eliciting participant solutions had the broadest range of positive impacts. Greater percentage of time spent in caucus was associated with negative outcomes. Reflecting had short-term positive associations and neutral offering solutions had long-term negative associations.

Hidden in plain view: The impact of mediation on the mediator and implications for conflict resolution education

Malizia¹,

Jameson

2018

Empirical evidence shows that middle and high school students trained to be peer mediators experience improved communication skills, increased empathy, enhanced self‐esteem, and improved academic performance. Yet scholars have not examined whether these benefits extend to mediators in other contexts. This article presents empirical evidence and theoretical support for the inference that mediation training and practice have a positive impact on the emotional well‐being of the mediator. Given the documented increase of mental health challenges in today's society, this largely untapped potential of mediation to improve the well‐being of the mediator has significant implications for conflict resolution education.