What catalyses mobile apps usage intention: an empirical analysis

Hew, Jun-Jie; Lee, Voon‐Hsien; Ooi, Keng‐Boon; Wei, June

doi:10.1108/imds-01-2015-0028

Cited by 307 publications

(345 citation statements)

References 69 publications

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“…Baptista and Oliveira (2015)'s research on the user acceptance of mobile banking discovered that hedonic motivation is an important variable corresponding to user acceptance. The same result was found in another study which investigated the user acceptance of mobile applications by Hew, Lee, Ooi and Wei (2015). The mobile applications which is accompanied with the element of fun and entertainment such as games, social network related are most welcomed by users.…”

Section: Hedonic Motivationsupporting

confidence: 76%

See 1 more Smart Citation

User Acceptance Of Near Field Communication (Nfc) System

Yuen¹,

Goh²,

Rasiah³

et al. 2018

The European Proceedings of Social and Behavioural Sciences

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Near field communication (NFC) mobile payment system allows users to make payment on goods instantly. There is a significant lack of previous study in Singapore to review the reasons why NFC mobile payment system is underutilized. This research is therefore conducted to investigate key factors contributing to the current low user acceptance of NFC mobile payment system and recommend ways to motivate perpetual consumer usage of the NFC mobile payment system. This study is targeted to all residents in Singapore, regardless to their citizenship. The data was collected within Singapore. Questionnaires were sent to 500 randomly selected respondents. Key user acceptance factors such as performance expectancy, effort expectancy, and social influence, facilitating condition, hedonic motivation, price value and habit are examined. The results of this study show that NFC mobile payment system is still in the early stage of implementation in Singapore. Many consumers are yet to adopt NFC mobile payment system. Some of the Singaporean consumers even do not know much about NFC mobile payment system and they wonder how this payment system may help them in making payment efficiently on mobile devices. As the results of this study also show that Singaporean consumers are more conservative and higher requirements towards the security and efficiency of NFC payment system, practical managerial recommendations have been provided to assist mobile business industry to promote NFC payment system among consumers. This study aims to understand user acceptance into NFC mobile payment in their daily life.

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Section: Hedonic Motivationsupporting

confidence: 76%

“…The mobile applications which is accompanied with the element of fun and entertainment such as games, social network related are most welcomed by users. Users are highly affected by their feelings and emotions (Hew, Lee, Ooi and Wei, 2015). Thus, the following hypothesis is developed and tested in this study:…”

Section: Hedonic Motivationmentioning

confidence: 99%

User Acceptance Of Near Field Communication (Nfc) System

Yuen¹,

Goh²,

Rasiah³

et al. 2018

The European Proceedings of Social and Behavioural Sciences

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show abstract

“…Further, similar results were reported by Leong, Hew, Tan, and Ooi (2013) and Lu and Su (2009) in case of adoption of online banking and mobile credit card and wireless mobile data services respectively. A study on mobile app usage intentions (Hew et al, 2015) has also confirmed a positive relationship between social influence and behavioural intentions. Thus, the following hypothesis is proposed:…”

Section: Social Influencementioning

confidence: 79%

Tourist Adoption of Mapping Apps: A Utaut2 Perspective of Smart Travellers

Gupta¹,

Dogra²

2017

Tour. hosp. manag.

102

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Purpose -Mapping apps are location based travel apps used for navigation and routing. These apps are gaining worldwide popularity because of its enormous potential. Despite of the growing popularity and utility of the mapping apps, the published literature in this area is scarce, leaving an unexplored area of research. Thus, the current study aims to identify factors affecting tourist's intentions to use mapping apps while travelling. Design -The Extended Unified theory of acceptance and use of technology (UTAUT2) was applied as the basis of the present study Methodology -The data was collected from 284 travellers in India using a structured questionnaire. The data was analyzed using Partial Least Square approach. Findings -The results indicated that the most significant antecedents of behavioral intentions are habit, facilitating conditions, performance expectancy and hedonic motivation. It was observed that the actual usage behavior was influenced by traveler's intentions and habit to use the technology (mapping apps). However it was noted that effort expectancy, social influence and price value had no significant effects on the tourist's intentions to use mapping apps while travelling. Originality of the research -Till date limited empirical studies have explored the adoption of mapping apps by travelers. This study is unique as it explores the adoption intentions using a relevant theoretical framework in the developing economy context wherein the use of mapping apps is still in the nascent stage. This research contributes to the literature of innovation adoption and provides an interesting perspective to companies developing location based travel mobile apps.

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“…Beberapa literatur yang melakukan studi tentang penerimaan teknologi telah menggunakan PLS [26], [28], [34]- [37]. PLS merupakan alat yang andal untuk menguji model prediksi karena memiliki beberapa keunggulan [31].…”

Section: Partial Least Squaresunclassified

“…Kebiasaan seseorang tersebut dapat direpresentasikan sebagai aspek habit [9]. Habit juga memiliki pengaruh yang positif terhadap behavioral intention dalam menggunakan suatu teknologi [7], [37]. Dengan demikian dapat dirumuskan hipotesis H7.…”

Section: H5 : Motivasi-motivasi Hedonis (Hedonic Motivation/hm)unclassified

Pengaruh Perceived Security terhadap Pengadopsian In-App Purchase pada Aplikasi Mobile

Mahendra¹,

Winarno²,

Santosa³

2017

Jurnal Nasional Teknik Elektro dan Teknologi Informasi (JNTETI)

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Abstract-In-App Purchase or payment system based on application is one of promising revenue model in mobile application for application developers or marketers. However, in-app purchase is placed in the lowest rate compared to other model. This paper attempts to present the analysis of in-app purchase adoption viewed from the user behavior of mobile application as consumers. This study is conducted by combining the unified theory of acceptance and use of technology approach that was developed (UTAUT2) with involving perceived security aspect. The result shows that the habit of potential users, information security assurance, and hedonic motivations of potential users are the main supporting factors in adopting inapp purchase. Those factors can be admitted as a reference in developing mobile application, in order to make in-app purchase can be accepted and used by potential users of mobile application.Intisari-In-App Purchase atau pembayaran dari dalam aplikasi merupakan salah satu model pendapatan aplikasi mobile yang menjanjikan bagi pengembang atau pemasar aplikasi. Namun, in-app purchase menduduki peringkat terendah dibanding dengan model pendapatan aplikasi lainnya. Studi ini mencoba menyajikan analisis pengadopsian in-app purchase dari aspek keperilakuan pengguna aplikasi mobile sebagai konsumen. Hal ini dilakukan dengan pendekatan model gabungan teori penerimaan dan penggunaan teknologi yang telah dikembangkan (UTAUT2) dengan melibatkan aspek persepsi keamanan informasi (perceived security). Hasil analisis menunjukkan bahwa faktor kebiasaan calon pengguna, keyakinan keamanan informasi, dan motivasi hedonis calon pengguna merupakan faktor pendukung utama pengadopsian inapp purchase. Faktor-faktor tersebut dapat dijadikan acuan dalam pengembangan aplikasi mobile, supaya in-app purchase dapat diterima dan digunakan oleh para pengguna potensial aplikasi mobile.Kata Kunci-in-app purchase, UTAUT2, perceived security, partial least squares I. PENDAHULUANPendapatan aplikasi mobile melalui model in-app purchase (pembelian barang virtual dalam aplikasi) tidak sebesar sebagaimana mestinya, khususnya di Indonesia. Data statistik oleh beberapa lembaga survei menyebutkan bahwa pasar aplikasi mobile di Indonesia didominasi oleh aplikasi gratis yang dilengkapi dengan model in-app purchase. Makalah ini mencoba mengeksplorasi alasannya.Pendapatan aplikasi mobile di Indonesia berasal dari tiga model pendapatan [1], yaitu dari iklan dalam aplikasi mobile (in-app advertisement) sebesar US$15 juta, aplikasi berbayar (premium apps) sebesar US$3,2 juta, dan pembelian dalam aplikasi (in-app purchase) sebesar US$2,9 juta per tahun [2]. Jika dikonversikan ke dalam nilai rupiah, secara berturut-turut adalah Rp202,5 miliar, Rp43,2 miliar, dan Rp39,15 miliar per tahun.Sekitar 58% (37,06 juta jiwa) pengguna smartphone di Indonesia mengunduh aplikasi baru setiap bulannya, 99%-nya adalah aplikasi gratis [3], dengan aplikasi gratis yang dilengkapi in-app purchase akhir-akhir ini lebih mendominasi pasar [4]. In-app purchase biasanya terdapa...

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What catalyses mobile apps usage intention: an empirical analysis

Cited by 307 publications

References 69 publications

User Acceptance Of Near Field Communication (Nfc) System

User Acceptance Of Near Field Communication (Nfc) System

Tourist Adoption of Mapping Apps: A Utaut2 Perspective of Smart Travellers

Pengaruh Perceived Security terhadap Pengadopsian In-App Purchase pada Aplikasi Mobile

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