What about the circular economy of vehicles in the U.S.? An extension of the analysis done in the EU by Saidani et al. (2017)

Saidani, Michael; Kendall, Alissa; Yannou, Bernard; Leroy, Yann; Cluzel, François

doi:10.1016/j.resconrec.2018.05.007

Cited by 8 publications

(4 citation statements)

References 2 publications

(4 reference statements)

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“…Shopee is the first online shopping application that allows users to browse, shop, and sell various types of products. Shopee users in Indonesia are large, amounting to 30,843,400 visits [5].…”

Section: Shopee Definitionmentioning

confidence: 99%

Analysis of the Influence of Service Quality on Shopee Customer Satisfaction and Loyalty

Nurdin,

Cipta Sigitta Hariyono

2023

JISMDB

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The increasing use of shopee as an online sales stall with various features offered makes the background in this study. In addition, researchers observed that there are still some shopee users who complain about poor service quality such as very long delivery, product discrepancies that come, and require a strong enough internet connection to access shopee which makes it difficult for people who are in areas with minimal internet to use shopee. This study aims to determine the quality of service to customer satisfaction and customer loyalty of the Shopee application in the South Sumatra region. The research methods used are descriptive methods with quantitative approaches and data collection techniques using literature studies and questionnaires where the sample of this study is Shopee consumers specifically for the South Sumatra region and data analysis techniques using path analysis. The results of this study are that service quality has a significant effect on the variable of customer loyalty received with a contribution of 26%, service quality has a significant effect on the variable of customer satisfaction received with a contribution of 26%, customer loyalty has a significant effect on the variable of customer satisfaction received with a contribution of 21%. The hope is that this research can be a suggestion for shopee companies to develop according to what customers feel

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Section: Shopee Definitionmentioning

confidence: 99%

Analysis of the Influence of Service Quality on Shopee Customer Satisfaction and Loyalty

Nurdin,

Cipta Sigitta Hariyono

2023

JISMDB

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“…Concerning the dearth of research on HDOR vehicles' end-of-life (EoL) stage in the literature, Saidani et al (2018a) discussed the extension of the circular economy through an extensive literature survey and in-depth investigations. They studied the industrial practices and regulations of automotive and HDOR industries in the European Union; later, the study was extended to analyse the HDOR circular economy in the United States (Saidani et al, 2018b). Saidani et al (2019) analysed the possible transfer and applications of the best managerial practices, regulations and know-how from the automotive sector to the heavy vehicle sector, which share some similarities (e.g.…”

Section: Sustainable Supply Chainsmentioning

confidence: 99%

“…(2018a) discussed the extension of the circular economy through an extensive literature survey and in-depth investigations. They studied the industrial practices and regulations of automotive and HDOR industries in the European Union; later, the study was extended to analyse the HDOR circular economy in the United States (Saidani et al. , 2018b).…”

Section: Literature Backgroundmentioning

confidence: 99%

Sustainable supply chains in the heavy vehicle and equipment industry: a multiple-case study of four manufacturers

Shekarian

Prashar

Majava

et al. 2023

BIJ

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PurposeRecently, interest in sustainability has grown globally in the heavy vehicle and equipment industry (HVEI). However, this industry's complexity poses a challenge to the implementation of generic sustainable supply chain management (SSCM) practices. This study aims to identify SSCM's barriers, practices and performance (BPP) indicators in the HVEI context.Design/methodology/approachThe results are derived from case studies of four multinational manufacturers. Within-case and cross-case analyses were conducted to categorise the SSCM BPP indicators that are unique to HVEI supply chains.FindingsThis study's analysis revealed that supply chain cost implications and a deficient information flow between focal firms and supply chain partners are the key barriers to SSCM in the HVEI. This analysis also revealed a set of policies, programmes and procedures that manufacturers have adopted to address SSCM barriers. The most common SSCM performance indicators included eco-portfolio sales to assess economic performance, health and safety indicators for social sustainability and carbon- and energy-related measures for environmental sustainability.Practical implicationsThe insights can help HVEI firms understand and overcome the typical SSCM barriers in their industry and develop, deploy and optimise their SSCM strategies and practices. Managers can use this knowledge to identify appropriate mechanisms with which to accelerate their transition into a sustainable business and effectively measure performance outcomes.Originality/valueThe extant SSCM literature has focused on the light vehicle industry, and it has lacked a concrete examination of HVEI supply chains' sustainability BPP. This study develops a framework that simultaneously analyses SSCM BPP in the HVEI.

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“…In addition, from a research perspective, the complexity of these two industries, plus their considerable environmental and economic impacts, make it particularly relevant to figure out how to implement circular practices. On this topic, a first short perspective note has been published in 2018 [14]. Yet, due to the size restrictions (perspective note limited to 1,500 words with a maximum of 5 references), even if it a convenient format to communicate rapidly on new research results, the content was not sufficiently detailed or practical from a managerial perspective for industrialists, and scientifically sound for researchers working on the circular economy implementation.…”

Section: Introduction Background and Motivationmentioning

confidence: 99%

Management of the end-of-life of light and heavy vehicles in the U.S.: comparison with the European union in a circular economy perspective

Saidani

Kendall

Yannou

et al. 2019

J Mater Cycles Waste Manag

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In a context of transition towards a more circular economy (CE), this study undertakes an analysis of the appropriate transfers and applications of best managerial practices, regulations and know-how from the automotive sector to the heavy vehicle one, as well as from the European Union (EU) to the United States of America (U.S.), and vice versa. While the EU appears to be a few steps ahead of policy activity regarding the management of end-of-life automotive vehicles (Directive 2000/53/EC and Extended Producer Responsibility principles), the U.S. heavy vehicle industry presents several aspirational industrial practices, including the collaboration between end-of-life actors, supporting parts remanufacturing and facilitating reuse. New empirical findings and lessons learned from both geographical regions are combined with previous analyses to develop a benchmarking template of commendable CE practices. Against this background, the findings open on the remaining challenges and circular economy opportunities for both regions, as well as for emerging and newly industrialized countries whose automotive markets are growing fast.

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What about the circular economy of vehicles in the U.S.? An extension of the analysis done in the EU by Saidani et al. (2017)

Cited by 8 publications

References 2 publications

Analysis of the Influence of Service Quality on Shopee Customer Satisfaction and Loyalty

Analysis of the Influence of Service Quality on Shopee Customer Satisfaction and Loyalty

Sustainable supply chains in the heavy vehicle and equipment industry: a multiple-case study of four manufacturers

Management of the end-of-life of light and heavy vehicles in the U.S.: comparison with the European union in a circular economy perspective

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