Web retailing adoption: exploring the nature of internet users Web retailing behaviour

O’Cass, Aron; Fenech, Tino Oresti

doi:10.1016/s0969-6989(02)00004-8

Cited by 479 publications

(307 citation statements)

References 63 publications

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“…It represents what a person feels about a concept, which may be any entity about which persons can think and attach feeling (East, 1997). Thus, attitude plays an important role in the decision to adopt a new computer technology (e.g., Davis et al, 1989;O'Cass and Fenech, 2003). Ajzen and Fishbein (1980) define attitude as (1) attitude toward objects, i.e.…”

Section: Technology Acceptance Modelmentioning

confidence: 99%

“…Ironically, attitude serves as a predictor of actual behavior in many other studies (e.g. Bajaj and Nidumolu, 1998;O'Cass and Fenech, 2003) and an extensive body of literature demonstrates the importance of attitude on behaviors (e.g., Ajzen and Fishbein, 1980;Dick and Basu, 1994). Cao and Mokhtarian (2005) consider that the collective empirical evidence highlights the importance of customers' attitude, because attitudinal factors explain most of the variation in ebehavior.…”

Section: Figurementioning

confidence: 99%

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Internet banking acceptance model: Cross-market examination

Alsajjan¹,

Dennis

2010

Journal of Business Research

233

165

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This is an authors' version of a paper accepted in its definitive form by the Journal of Business Research, © Elsevier, http://www.elsevier.com/wps/find/homepage.cws_home and has been posted by permission of Elsevier for personal use, not for redistribution. The article will be published in the Journal of Business Research, Volume 63 (2010 Internet Banking Acceptance Model: Cross-Market Examination AbstractThis article proposes a revised technology acceptance model to measure consumers' acceptance of Internet banking, the Internet Banking Acceptance Model (IBAM). Data was collected from 618 university students in the United Kingdom and Saudi Arabia. The results suggest the importance of attitude, such that attitude and behavioral intentions emerge as a single factor, denoted as "attitudinal intentions" (AI). Structural equation modeling confirms the fit of the model, in which perceived usefulness and trust fully mediate the impact of subjective norms and perceived manageability on AI. The invariance analysis demonstrates the psychometric equivalence of the IBAM measurements between the two country groups. At the structural level, the influence of trust and system usefulness on AI vary between the two countries, emphasizing the potential role of cultures in IS adoption. The IBAM is robust and parsimonious, explaining over 80% of AI.

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Section: Technology Acceptance Modelmentioning

confidence: 99%

Section: Figurementioning

confidence: 99%

Internet banking acceptance model: Cross-market examination

Alsajjan¹,

Dennis

2010

Journal of Business Research

233

165

View full text Add to dashboard Cite

show abstract

“…The findings indicate that TAM is a valid theoretical framework to understand users adoption of the Web for retail purposes. Also Internet users' perceived usefulness and perceived ease of use were effected differentially by Opinion Leadership, Web Shopping Compatibility, Internet Self-Efficacy, Perceived Web Security, Impulsiveness, Satisfaction with web sites, and Shopping Orientation [7].…”

Section: Related Workmentioning

confidence: 96%

Design and Implementation of Online Fashion Store “Demi Outfits” Based on Android

Hendriana¹,

Hardi²,

Pranolo³

2015

IJCATR

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Android technology developments that are currently able to occupy the highest positions of gadgets and computer market, it is certainly due to the sophistication of technology information and applications that are on it that is currently a trend among mobile users because it can help all areas of the job so much easier. The purpose of Technopreneurship in the field of Design and implementation of online fashion store based on android is designed to assist in the sales transaction of business units called "Demi Outfits" has been established since 2013, making it easier for the android-based online transactions. Thus the computer tools and android smartphone is necessary given the various transactions were originally done manually. Given these tools various transactions can be completed quickly and efficiently than when using a manual system. To expedite the process of search services and purchases by customers towards these online stores, we need a system that allows customers to access the service online stores, especially the process of buying fashion online using android based mobile applications store. This application will also provide facilities that assist in the search for collection until the transaction purchases by customers. The system will tell to customers whether the collection to be purchased is available or not and their status are trends or expired.

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“…On the basis of [11] study, security of websites significantly impacts the consumer's attitude towards online purchasing. [17] also believe that a customer's perception of Web security influences his/her acceptance of web-based transactions. Besides, privacy and security concerns are among the 10 most significant barriers in online purchasing adoption [4].…”

Section: E-payment Services Issues and Advantagesmentioning

confidence: 99%

Comparing the Satisfaction with the Banks E-payment Services between Degree Holder and Non-Degree Holder Customers in Penang-Malaysia

Chavosh¹

2011

IJEEEE

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Abstract-this study intends to investigate bank customer's satisfaction rate with e-payment services in Malaysia as many financial transactions are held by electronic payment systems in this country. Malaysian bank managers believe that the epayment is of high potentiality to succeed as a new tool of payment which can increase the rapidity and accuracy of transactions and consequently increase customers' satisfaction. In this study, firstly, through a review of the literature issues associated with electronic payment along with its advantages are elaborated and discussed. Then a comparative analysis is provided by investigating the satisfaction rate with e-payment services in Malaysia's Banking Industry between two sample groups in Penang. These two groups consist of Degree Holder and Non-Degree Holder individuals who use electronic payment bank services in Penang. A sample size of 350 individuals was selected to answer the survey questions and then the collected data was analyzed by SPSS software. The findings from this study depicts that in spite of inconveniences, cost and some security concerns among Non-Degree holders about e-payment services and also some security concerns about such services among Degree holders, both groups of customers depicted a high level of satisfaction with e-payment services in Penang. In addition, inconvenience is found to be the most important issue which Non-Degree Holders were concerned about, while Degree Holders were more concerned about security issues. The results from this study can be used as a platform for bank managers and e-payment service companies in order to improve their systems and services in Penang, based on Malaysian consumers' needs and concerns.

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Web retailing adoption: exploring the nature of internet users Web retailing behaviour

Cited by 479 publications

References 63 publications

Internet banking acceptance model: Cross-market examination

Internet banking acceptance model: Cross-market examination

Design and Implementation of Online Fashion Store “Demi Outfits” Based on Android

Comparing the Satisfaction with the Banks E-payment Services between Degree Holder and Non-Degree Holder Customers in Penang-Malaysia

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