Web-based GIS in tourism information search: Perceptions, tasks, and trip attributes

Chang, Grace; Caneday, Lowell

doi:10.1016/j.tourman.2011.01.006

Cited by 72 publications

(44 citation statements)

References 12 publications

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“…For example, existing research on alternative evaluation frequently employs choice sets approaches (Decrop, 2010;see Sirakaya & Woodside, 2005, for a review of these models), but little consideration is given to how technology affects the development of choice sets. Some recent studies uncover how technology changes the tourist experience during the trip, including how smartphones influence the touristic experience (Dickinson et al, 2012;Wang et al, 2012) and what influences the level of usage and interaction with WebGIS (Chang & Caneday, 2011). Given the ever-growing access to and usage of mobile technologies, future research should focus on examining how these technologies are impacting the ways in which tourists experience destinations.…”

Section: Technologymentioning

confidence: 99%

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Consumer behaviour in tourism: Concepts, influences and opportunities

Cohen

Prayag

Moital

2013

Current Issues in Tourism

554

333

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Although consumer behaviour (CB) is one of the most researched areas in the field of tourism, few extensive reviews of the body of knowledge in this area exist. This review article examines what we argue are the key concepts, external influences and opportune research contexts in contemporary tourism CB research. Using a narrative review, we examine the CB literature published in three major tourism journals from 2000 to 2012. Of 519 articles identified and reviewed, 191 are included in this article. We examine the development of and scope for future research on nine key concepts, including decision-making, values, motivations, self-concept and personality, expectations, attitudes, perceptions, satisfaction, trust and loyalty. We then examine three important external influences on tourism behaviour, technology, Generation Y and the rise in concern over ethical consumption. Finally, we identify and discuss five research contexts that represent major areas for future scholarship: group and joint decision-making, under-researched segments, cross-cultural issues in emerging markets, emotions and consumer misbehaviour. Our examination of key research gaps is concluded by arguing that the hedonic and affective aspects of CB research in tourism must be brought to bear on the wider CB and marketing literature.Keywords: consumption; travel; behaviour; marketing; research agenda Introduction Consumer behaviour (CB) involves certain decisions, activities, ideas or experiences that satisfy consumer needs and wants (Solomon, 1996). It is 'concerned with all activities directly involved in obtaining, consuming and disposing of products and services, including the decision processes that precede and follow these actions' (Engel, Blackwell, & Miniard, 1995, p. 4). CB remains one of the most researched areas in the marketing and tourism fields, with the terms 'travel behaviour' or 'tourist behaviour' typically used to describe this area of inquiry. Few comprehensive reviews of the literature on CB concepts and models exist in the field of tourism. Exceptions include Moutinho (1993) who reviews the social and psychological influences on individual travel behaviour with the aim of developing a model of tourist behaviour and Dimanche and Havitz (1995) Tourism, 2014 Vol. 17, No. 10, 872 -909, http://dx.doi.org/10.1080/13683500.2013 four concepts (ego-involvement, loyalty and commitment, family decision-making and novelty-seeking) in an attempt to methodologically advance CB in tourism studies.A lack of comprehensive reviews is not only due to the extensive breadth of the topic area itself, but also because travel behaviour is generally considered as a continuous process that includes varied yet inter-correlated stages and concepts that cannot always be analysed separately (Mill & Morrison, 2002). Tourism researchers have reviewed individual concepts (e.g. Riley, Niininen, Szivas, & Willis, 2001, on loyalty), specific influences (e.g. Moutinho, 1993, on social influences on CB), and particular research contexts (e.g. Hong, Lee, L...

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Section: Technologymentioning

confidence: 99%

“…These technologies facilitate the collection of different types of, and more accurate, CB data. For instance, empirical material can be collected and analysed through data mining techniques to examine tourists' spatial and temporal activities (Chang & Caneday, 2011;Orellana et al, 2012;Shoval & Isaacson, 2007).…”

Section: Technologymentioning

confidence: 99%

Consumer behaviour in tourism: Concepts, influences and opportunities

Cohen

Prayag

Moital

2013

Current Issues in Tourism

554

333

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“…Chung believes that the reliability, entertainment, complexity and usefulness of information are important factors influencing tourists' decisions about traveling [37]. Chang has analyzed the impact of WebGIS technology on tourists' seeking of travel information and considers that the usefulness and interest are the factors guiding the tourists' use of WebGIS [38]. Based on this, assumption H9 is proposed ( Figure 2): Hypothesis 9 (H9).…”

Section: Hypothesis 8 (H8)mentioning

confidence: 99%

The Perceptual Differences among Stakeholders in the Tourism Supply of Xi’an City, China

Liu

Ying

2017

Sustainability

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Abstract:The stakeholders' perceptual evaluations of the supply structure of destination tourism play an important role in promoting the sustainable development of regional tourism. However, the research on the structural perceptions of destination tourism supply is relatively insufficient in current research on the perceptions of tourism stakeholders. This paper analyzes the perceptual differences among inbound tourists, community residents and tourism practitioners from the core and auxiliary tourism supply dimensions. After having applied the structural equation model in this paper, the advantages and disadvantages of the tourism supply of Xi'an, a famous tourist city in China, were identified. In addition, the findings of this paper are: the inbound tourists have high perceptual sensitivity over the factors of the urban core tourism supply; the community residents have high perceptual sensitivity over the auxiliary tourist supply factors; the tourism practitioners have similar perceptual sensitivity over the factors of urban core and auxiliary tourism supply. The advantageous factors involve tourist attractions, tourist shopping, tourist entertainment, hospitality environment and tourist information. Furthermore, the moderately stable supply factors of Xi'an include tourist transportation, tourist catering, tourist accommodation, marketing as well as safety and security, while the natural environment is the limiting factor. The results support sustainable development and the coordination of different stakeholders in the destinations.

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“…The most common types of spatial technologies are GPS, GIS and web-based geographic information systems (WebGIS). Hence, there are websites to display interactive maps and digital globes, such as Google Earth, and remote sensing (RS) (Chang and Caneday, 2011;Favier and Schee, 2014;Baker et alii, 2015).…”

Section: Destination Marketingmentioning

confidence: 99%

Promoción en línea de los valores del desarrollo sostenible en los parques nacionales

Lopes

Corrêa

2017

RIO

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Information and communication technologies (ICT) and geospatial technologies (GT) give support to manage protected areas, like national parks, while enhancing the visitors' experience. This study identifies some crucial tools employed to promote a sustainable development of tourism activities in pioneers' national parks.A literature review and a website analysis of five parks (Yellowstone National Park, Royal National Park, Banff National Park, Tongariro National Park, and Kruger National Park)

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Web-based GIS in tourism information search: Perceptions, tasks, and trip attributes

Cited by 72 publications

References 12 publications

Consumer behaviour in tourism: Concepts, influences and opportunities

Consumer behaviour in tourism: Concepts, influences and opportunities

The Perceptual Differences among Stakeholders in the Tourism Supply of Xi’an City, China

Promoción en línea de los valores del desarrollo sostenible en los parques nacionales

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