Weak knowledge for strengthening competences: A practice-based approach in assessment management

Abstract

The aim of this article is to demonstrate the importance of local knowledge for the design of assessment tools intended to develop and enhance human resources in organizations. With respect to the standardization of assessment procedures brought about by the application of universal and global reference models, the article uses a case study to illustrate the potentialities and shortcomings of using a local approach. After a brief survey of the main theoretical frames of reference, the article describes how local knowledge was used at an assessment centre set up at a multinational operating in the maritime transport sector, with a view to developing the competences required by the company. The article describes and discusses the ways in which certain classic knowledge management situations were adapted at the assessment centre to local needs and conditions, and the main results obtained. Finally discussed are the practical and social implications, as well as the limitations and the transferability, of a local approach to assessment.

Competency Management in Brazil: A Multi-Case Study

“…In this line, it is verified in Ripamonti and Scaratti (2011) that the information established by the model for performance evaluation focused on competencies are more useful to the organization when compared with those obtained using other models, because they highlight the ability of delivery of each professional and his or her growth potential.…”

“…Regarding the performance evaluation practices, in companies X and W the unidirectional model adopted, in which only the immediate manager evaluates each employee, while at company Z the 360º model was adopted, which has multiple evaluative sources. Although in all cases there is an evaluation model capable of mapping out the individuals' evolution regarding the competencies valued by the organizations, as recommended by Gorlov, Lazareva and Fursov (2015), Rosa et al (2015), Ripamonti and Scaratti (2011) and Brandão et al (2008), only one of the companies analyzed adopts the 360º method , pointed out by Brandão et al (2008) as an alternative to reduce the bias associated with unidirectional methods.…”

Aligning the Academic Teacher Training Curriculum for Preschool and Primary School Education to the Requirements of the RNCIS

“…Ripamonti and Scaratti (2002) demonstrate the importance of the standardization of assessment procedures for the design of assessment tools intended to develop and enhance human resources in organizations.…”

Safety learning, organizational contradictions and the dynamics of safety practice

“…The researchers' contextual knowledge of transshipment ports from previous studies (Ripamonti and Scaratti, 2012) is also used to increase our understanding of practice in this study. Observation was conducted by two researchers seven times in 8-hour sessions during all shifts over a period of two weeks.…”