Visualization of Knowledge Domains in the User Experience

Cordoba-Cely, Carlos; Alatriste-Martínez, Yadira

doi:10.18848/2325-1581/cgp/v06i01/38738

Cited by 3 publications

(3 citation statements)

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“…In this paper, the authors prefer the term "user" or "final user", since these terms are the most shared ones. As mentioned in the second bullet list in Section 2.3, everything concerning the involved person and their inner state, is related to the "user" [1,28,[37][38][39]55].…”

Section: Subject-usermentioning

confidence: 99%

Making Order in User Experience Research to Support Its Application in Design and Beyond

Berni

Borgianni

2021

Applied Sciences

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The term User Experience (UX) was introduced to define the dynamics of the human-product interaction, and it was thought that design would have been a main recipient of UX research. However, it can be claimed that the outcomes of UX studies were not seamlessly transferred into design research and practice. Among the possible reasons, this paper addresses the fragmentary knowledge ascribable to the field of UX. The authors reviewed the literature analyzing the conceptual contributions that interpret UX, proposing definitions and/or a theoretical framework. This allowed the authors to provide an overview of recurring elements of UX, highlighting their relationships and affecting factors. This research aims to clarify the overall understanding of UX, along with its key components (the user, interaction, the system, and context) and dimensions (ergonomic, affective, and the cognitive experiences). The authors built a semantic construction inspired by the structure of a grammatical sentence to highlight the relationship between those components. Therefore, UX is defined by a subject/user who performs an action-interaction towards an object-system. A complement-context better defines the condition(s) where the action-interaction takes place. This work is expected to lay the foundations for the understanding of approaches and methods employed in UX studies, especially in design.

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Section: Subject-usermentioning

confidence: 99%

Making Order in User Experience Research to Support Its Application in Design and Beyond

Berni

Borgianni

2021

Applied Sciences

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“…Conversely, most of the experimental activity available in the literature is limited to examining UX in the field of HCI (Bargas-Avila & Hornbæk 2012; Córdoba-Cely & Alatriste-Martínez 2013). Products belonging to this field are indeed electronic devices and ICT products, which are featured by two specific components: software (or digital and intangible) and hardware, related to the physical and tangible parts of the devices (Berni & Borgianni 2021c).…”

Section: Introductionmentioning

confidence: 99%

Fundamentals and issues of user experience in the process of designing consumer products

Berni¹,

Borgianni²,

Basso³

et al. 2023

Des. Sci.

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User experience (UX) application in the practice of engineering and product design is still limited. The present paper provides insights into research on UX design and recommendations for design practitioners by pointing out common criticalities. These outcomes are achieved through a literature review on how UX relates to design. First, issues in benefitting from UX understanding in design are identified with a specific focus on theoretical contributions. Second, experimental papers investigating UX and design are analysed in relation to previously identified issues. Although issues are present to some extent in all the contributions, the empirical studies dealing with UX in design are overall valid. The results highlight UX’s support in revealing design requirements, but its capability of steering design processes is arguable, as concrete guidelines for practitioners are not well described. Based on identified issues, the authors propose a checklist to make UX studies in design more reliable and their outcomes more comparable.

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“…The user refers to everything concerning the involved person and their inner state (Mäkelä and Fulton Suri, 2001;Hassenzahl and Tractinsky, 2006;Sward and Macarthur, 2007;Law and van Schaik, 2010;Kuniavsky, 2010;Córdoba-Cely and Alatriste-Martínez, 2013).…”

mentioning

confidence: 99%

From the Definition of User Experience to a Framework to Classify Its Applications in Design

Berni

Borgianni

2021

Proc. Des. Soc.

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The concept of User Experience (UX) dates back to the 1990s, but a shared definition of UX is not available. As design integrates UX, different interpretations thereof can complicate the possibility to build upon previous literature and develop the field autonomously. Indeed, by analysing the literature, UX emerges as a cauldron of related and closely linked concepts. However, it is possible to find recurring attributes that emerge from those definitions, which are ascribable to two foci: the fundamental elements of the interaction (user, system, context) and typologies of experience (ergonomic, cognitive, and emotional). Those are used to build a framework. We have preliminarily investigated how UX is dealt with in design by mapping a sample of UX-related experimental articles published in design journals. We classified UX case studies based on the framework to individuate the UXs that emerge most frequently and the most studied ones in the design field. The two-focus framework allows the mapping of experiments involving UX in design, without highlighting specific favorable combinations. However, comprehensive studies dealing with all elements and UX typologies have not been found.

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Visualization of Knowledge Domains in the User Experience

Cited by 3 publications

References 0 publications

Making Order in User Experience Research to Support Its Application in Design and Beyond

Making Order in User Experience Research to Support Its Application in Design and Beyond

Fundamentals and issues of user experience in the process of designing consumer products

From the Definition of User Experience to a Framework to Classify Its Applications in Design

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