Virtual First Impressions Matter: The Effect of Enterprise Social Networking Sites on Impression Formation in Virtual Teams

Cummings, Jeff; Dennis, Alan R.

doi:10.25300/misq/2018/13202

Cited by 67 publications

(71 citation statements)

References 15 publications

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“…In addition, we extend Treem and Leonardi [18] work by identifying a new type of information that is made visible through ESM, identity visibility, which refers to visualizing other people's identity information about their positions and departments. Prior research has found that individuals often Sustainability 2020, 12, 2855 4 of 32 examine colleagues' profiles to ascertain their identity information, rather than attain such information through off-line meetings [34]. Thus, it is necessary to explore the impact of this type of visibility on employees' learning.…”

Section: The Four Categories Of Visibilitymentioning

confidence: 99%

“…Visualizing others' identity information, including positions and departments, and having the ability to directly communicate with them Identity information [34] Collaboration visibility Visualizing the instrumental knowledge of collaborations on ESM Instrumental knowledge [18,35] Process visibility Visualizing an entire workflow and an individual's activity status Workflow, individual's activity status, and task knowledge awareness [35,36] Communication visibility represents the capability of visualizing communication that was once difficult to see to third parties. It is not feasible for employees to be aware of all communication occurring in an organization, to the extent that some communication takes place privately.…”

Section: Identity Visibilitymentioning

confidence: 99%

“…Identity visibility represents the visibility of people's identity information about their positions and departments. Prior research indicates that individuals prefer to examine their colleagues' profiles and identity information on ESM rather than through offline face-to-face meetings [34]. In addition, individuals tend to post more personal information on ESM than on public social media [41].…”

Section: Identity Visibilitymentioning

confidence: 99%

“…In addition, individuals tend to post more personal information on ESM than on public social media [41]. With identity visibility, every member in an organization can easily access and view the information of others [34]. Employees who use ESM can build connections [42], or social ties [18], with those they may not know well.…”

Section: Identity Visibilitymentioning

confidence: 99%

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The Sustainable Positive Effects of Enterprise Social Media on Employees: The Visibility and Vicarious Learning Lens

et al. 2020

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The proliferation of enterprise social media (ESM) has resulted in a research domain focused on its potential influence on the sustainable development of enterprises. Visibility has been increasingly applied as a useful lens through which to explore the effects of ESM. However, most prior research either has not addressed the multi-dimensionality of this concept or has not fully explored its dimensions separately. To bridge this knowledge gap, this paper identifies four categories of visibility to explore how they affect the process of an individual's vicarious learning. We propose eight theoretical propositions and verify them through a confirmatory case study. The results show that each type of visibility affects the vicarious learning process in its own unique manner. Our research makes significant contributions to the literature by extending the existing implications of vicarious learning and ESM visibility and investigating their relationships, laying a strong foundation for further theoretical work. In addition, our research provides valuable insights and guidance for ESM practitioners.

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Section: The Four Categories Of Visibilitymentioning

confidence: 99%

Section: Identity Visibilitymentioning

confidence: 99%

Section: Identity Visibilitymentioning

confidence: 99%

Section: Identity Visibilitymentioning

confidence: 99%

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The Sustainable Positive Effects of Enterprise Social Media on Employees: The Visibility and Vicarious Learning Lens

et al. 2020

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“…The social capital theory was first introduced in sociology, while in organization studies, researchers usually consider social capital to act as a broker in the network [37]. Ali-Hassan, Nevo, and Wade [24] adopted a technology-use lens to study the effect of social media use on job performance, which is mediated by three dimensions of social capital.…”

Section: Social Capital Theorymentioning

confidence: 99%

Enterprise Social Media Adoption: Its Impact on Social Capital in Work and Job Satisfaction

Sawang

Sun

2019

Sustainability

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Enterprise social media is increasingly being recognized as an important technical tool to achieve more effective management and sustainable development. Limited research has been conducted on workplace satisfaction in the enterprise social media context. To fill this gap, we propose a research model explaining how employees’ usage of enterprise social media influences job satisfaction from the social capital perspective. Through a survey of 509 respondents, we conceptualize the constructs of enterprise social media use (i.e., work-related use and social-related use), social capital (i.e., bridging social capital and bonding social capital), and job satisfaction. We empirically validate the proposed model. The results largely support the proposed hypotheses. Firstly, both work-related use and social-related use positively impact bridging and bonding social capital. Secondly, bridging and bonding social capital play different roles in job satisfaction. Bonding social capital promotes job satisfaction, while bridging social capital inhibits job satisfaction. Thirdly, work-related use accumulates more bridging social capital, while social-related use is more conducive to the establishment of bonding social capital. Finally, some theoretical and practical implications are discussed.

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Informal socialization in virtual work environments: Creating a digital culture of connectivity

Cimperman

2023

Glob Bus Org Exc

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Virtual work environments are increasing and are part of the future of many organizations. While there are extensive advantages to virtual organizations, barriers to effective communication and collaboration build organizational reluctance to commit to this type of environment. The problem is little knowledge exists around how employees socialize informally in these organizations, including how they learn company culture, engage, and share knowledge using digital communication technology. This study presents an exploration of the experiences of participants working virtually in the insurance industry. The aim was to understand what it takes to increase informal socialization in virtual work settings. Data collection included interviews and diary entries from insurance employees. Five themes emerged: Employee's emotions vary based on their levels of connectivity, Staying connected enables employees to maintain bonds and unity, Multi‐communicating is an effective technique to get work done, Digital communication technology makes connecting easy, and Creating an office‐like atmosphere is possible by establishing a culture of connectivity. Creating a digital culture conducive to informal socialization between employees promotes positivity, bonds and unity, ease of connectivity and productivity, promotes culture, and can produce an office‐like atmosphere. Recommendations produced from these themes may be used to guide leaders in the engagement of virtual workers and in tackling the challenges of managing effective virtual environments.

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Virtual First Impressions Matter: The Effect of Enterprise Social Networking Sites on Impression Formation in Virtual Teams

Cited by 67 publications

References 15 publications

The Sustainable Positive Effects of Enterprise Social Media on Employees: The Visibility and Vicarious Learning Lens

The Sustainable Positive Effects of Enterprise Social Media on Employees: The Visibility and Vicarious Learning Lens

Enterprise Social Media Adoption: Its Impact on Social Capital in Work and Job Satisfaction

Informal socialization in virtual work environments: Creating a digital culture of connectivity

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