Evaluation of Human Work, 3rd Edition 2005
DOI: 10.1201/9781420055948.ch7
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Verbal protocol analysis

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Cited by 35 publications
(34 citation statements)
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“…During the exercise, observation sheets were used to collect data, making use of the 'Verbal Protocol' where users vocalise thoughts, goals, perceptions, opinions, feelings and talk about their actions whilst performing tasks (Bainbridge, L. 1990). The participants were also asked to complete a questionnaire comprising a set of closed questions with semantic scales to test the usability of the system as well as the impact of the 3D visual and design tools on collaborative working, while open questions were used to further collect the participants' views during the co-located meeting.…”
Section: Discussionmentioning
confidence: 99%
“…During the exercise, observation sheets were used to collect data, making use of the 'Verbal Protocol' where users vocalise thoughts, goals, perceptions, opinions, feelings and talk about their actions whilst performing tasks (Bainbridge, L. 1990). The participants were also asked to complete a questionnaire comprising a set of closed questions with semantic scales to test the usability of the system as well as the impact of the 3D visual and design tools on collaborative working, while open questions were used to further collect the participants' views during the co-located meeting.…”
Section: Discussionmentioning
confidence: 99%
“…The experiment consisted of two main parts: a week of data collection while the participant used Wikipedia, or a functionally similar system, normally, followed by a meeting of less than an hour, covering a pair of protocol analysis sessions [1,10]. A small questionnaire preceded the week of collection to record the prior experience of the subject and ensure that we covered a wide range, as well as to obtain informed consent of their willingness to participate.…”
Section: Methodsmentioning
confidence: 99%
“…The 'Think aloud' methodology or Verbal Protocol Analysis (Bainbridge, 1990), whilst being less obtrusive and easy to understand, does impact on the number of participants that can be assessed within a reasonable time period. This is principally due to the need for commentaries to be accurately transcribed, and then formatted as truly as possible to a participant's enunciation.…”
Section: Limitationsmentioning
confidence: 99%
“…The study once again adopted a 'Think aloud' (or Verbal Protocol Analysis) approach to data capture (Bainbridge, 1990). As with Key et al (2016), the aim was to have participants drive their own cars around a pre-defined course for around 30 minutes, and whilst doing so, to provide a continual verbal commentary of what information was viewed as relevant from each driving environment encountered, and how it impacted on their driving actions.…”
Section: Designmentioning
confidence: 99%