2016
DOI: 10.4135/9789353280185
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Value Creation: The Definitive Guide for Business Leaders

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Cited by 25 publications
(24 citation statements)
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“…The concept of value creation is defined as the net benefits realized (technical, economic, service, and social) in exchange for the monetary price paid (Anderson & Narus, 1998). It is narrower than the holistic concept of creating value as, particularly, proposed by Mahajan (2016).…”
Section: Introductionmentioning
confidence: 94%
“…The concept of value creation is defined as the net benefits realized (technical, economic, service, and social) in exchange for the monetary price paid (Anderson & Narus, 1998). It is narrower than the holistic concept of creating value as, particularly, proposed by Mahajan (2016).…”
Section: Introductionmentioning
confidence: 94%
“…Very briefly, shareholder value is generally concentrated around financial drivers (Bender & Ward, 2008) such as revenue increase and cost reduction that lead eventually to return on investments. Customer value according to Mahajan (2016) is the perception of what a product or service is worth to a customer versus the possible alternatives. Customer experience, how customers perceive a product or service, reflects both tangible and intangible values.…”
Section: Artificial Intelligence Value Creation and Impact On Stakehomentioning
confidence: 99%
“…Value is seen to positivly impact the stakeholders, employees, cusomers, partners and CEOs, society, companies and shareholders (Mahajan, 2016 Most of the companies of the EURO STOXX 50 index use in their annual reports the word "value", be it in the sense of monetary worth, importance in the eyes of someone, or principle or belief. The Belgian company Anheuser-Busch InBev for instance employs the word "value" in the following contexts: "The total transaction is valued at 12 billion US dollar and is conditional on completion of the Combination" (Anheuser-Busch InBev, 2015, p. 2).…”
Section: Value Creation In Annual Reportsmentioning
confidence: 99%