“…Several studies have investigated value sources (e.g., Amit & Zott, ; Zhu & Kraemer, ). Of these, Amit and Zott’s study of value creation (2001) has been widely used in previous studies (e.g., Sainio, Saarenketo, Nummela, & Eriksson, ). According to Zott and Amit ( , p. 181), value is determined by a business model which “elucidates how an organization is linked to external stakeholders, and how it engages in economic exchanges with them to create value for all exchange partners."…”