Value Creation in Technology Service Ecosystems - An Empirical Case Study

Silva, Agostinho; Pata, Arminda

doi:10.1007/978-3-031-09360-9_3

Cited by 3 publications

(3 citation statements)

References 36 publications

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“…With exports outstripping imports by 660% and a significant share of exports reaching markets outside Europe, the industry boasts a turnover of EUR 1.230 million. It supports over 16,600 direct jobs, making it a critical employment source, particularly in inland regions [55].…”

Section: Functional Acceptance and Evaluation Of Cockpit40+ Prototypementioning

confidence: 99%

Coopetition with the Industrial IoT: A Service-Dominant Logic Approach

da Silva,

Cardoso

2024

ASI

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This research addresses the critical gap in enabling effective coopetition networks through technological innovation with the development of Cockpit4.0+, an Industrial Internet of Things (IIoT) artefact tailored for small- and medium-sized enterprises (SMEs). By employing the principles of Service-Dominant Logic (S-D Logic) and leveraging the Design Science Research (DSR) methodology, Cockpit4.0+ represents a pioneering approach to incorporating the IIoT within ecosystems for value co-creation. This facilitates competition and cooperation among firms, enhancing the operational dynamics within SME networks. Evaluated by experts in the ornamental stone sector, a significant sector of the Portuguese economy, the system demonstrated a positive functional acceptance rate of 78.9%. An experimental test was conducted following the positive preliminary functional evaluation of Cockpit4.0+, especially among more digitally advanced companies. The findings revealed that the on-time delivery performance under current best practices (CB.Ps) was 67.1%. In contrast, implementing coopetition network practices (CN.Ps) increased on-time delivery to 77.5%. These positive evaluations of Cockpit4.0+ underscore the practical applicability of S-D Logic and provide fresh insights into the dynamics of coopetition, particularly beneficial for SMEs. Despite its promising results, the real-world efficacy of IIoT systems like Cockpit4.0+ requires further empirical studies to verify these findings. Future research should focus on examining the scalability of Cockpit4.0+ and its adaptability across various sectors and enhancing its cybersecurity measures to ensure its long-term success and broader adoption.

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Section: Functional Acceptance and Evaluation Of Cockpit40+ Prototypementioning

confidence: 99%

Coopetition with the Industrial IoT: A Service-Dominant Logic Approach

da Silva,

Cardoso

2024

ASI

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“…Portugal's ornamental stone industry, characterized by its vast and varied stone reserves, plays a crucial role in the global market. The shift towards digital collaborative efforts with customers and architects worldwide underscores a dynamic evolution; the sector's traditional strengths are being purposed through innovation [35]. This emerging digital engagement, though still developing, is pinpointed as a critical growth avenue for Portuguese stone providers.…”

Section: Selection Of Participantsmentioning

confidence: 99%

Advancing BIM and Sustainability with Coopetition: Evidence from the Portuguese Stone Industry

Silva,

Cardoso

2024

Preprint

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The construction industry, a vital sector of the global economy, is projected to grow significantly over the next 15 years. Despite its importance, this industry struggles with inefficiency, high costs, prolonged timelines, and substantial ecological impacts. These challenges have led governments to advocate for Building Information Modeling (BIM) to enhance Efficiency and sustainability through comprehensive digital representations of physical and functional characteristics. The effective integration of BIM technology hinges on the active participation of industry providers, raising the question of how these providers can positively contribute to improving BIM dimen-sions. This study investigates the potential of coopetition networks within the Portuguese Orna-mental Stone industries (OS-PT) to address this challenge. Coopetition networks, which blend competition and cooperation, foster collaborative networks among companies to enhance their re-sponse to digital supply chains. The research employs an Experimental Pilot Network facilitated by an Industrial Internet of Things (IIoT) artefact to assess the benefits of coopetition networks. The findings demonstrate that transitioning from current practices (CB.P) to coopetition network practices (CN.P) significantly improves operational Efficiency, labour productivity, and sustaina-bility. Specifically, the transition resulted in a 15.6% increase in on-time delivery performance, a 27.38% improvement in labour productivity, and a 21.8% reduction in CO₂ emissions per part produced. These improvements align with Sustainable Development Goals (SDGs) 8, 9, 11, and 13, highlighting the strategic value of coopetition in driving innovation and sustainability in the construction industry. Future research should explore the scalability of these findings across different sectors and further refine methodologies to maximize the benefits of coopetition net-works.

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“…The Portuguese ornamental stone sector, integral to Portugal's cultural heritage and a symbol of innovative excellence, has contributed to globally renowned stone monuments since the 15th century (Machado et al 2021). According to recent statistics, the sector boasts a significant economic impact, exporting to 116 countries, ranking as the ninth largest entity in the global stone trade, and holding second place in per capita international trade (Silva and Pata 2022). The industry's exports exceed its imports by 660%, generating a turnover of EUR 1.230 million and sustaining over 16,600 direct jobs, notably supporting employment in inland regions (Machado et al 2021).…”

Section: The Portuguese Ornamental Stone Sectormentioning

confidence: 99%

Co-Opetition and the Industrial Internet of Things: A Strategic Framework for Operational Efficiency in the Portuguese Ornamental Stone Sector

da Silva,

Cardoso

2024

Administrative Sciences

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In our rapidly globalizing and digitizing world, small and medium-sized manufacturing enterprises (SMEs) face significant challenges that compel them to adopt a co-opetition strategy—a blend of competition and collaboration. Despite their potential benefits, the high failure rates and unmet expectations of co-opetition networks highlight a significant gap in the empirical frameworks for establishing and maintaining these networks. This research seeks to address these gaps by developing a framework that enhances value cocreation in the Portuguese ornamental stone sector, integrating the latest developments in the Industrial Internet of Things (IIoT), Service-Dominant Logic (S-D Logic), and service science. Question: How can a framework integrating IIoT, S-D Logic, and service science enhance value cocreation and manage co-opetition among SMEs in the Portuguese ornamental stone sector? Methods: Theoretical insights and practical applications were synthesized to develop and validate a comprehensive co-opetition framework. This framework was tested through an experimental pilot project in the Portuguese ornamental stone sector, leveraging IIoT. Results: The implementation of the framework demonstrated significant operational efficiency, including enhanced performance, reduced production variance, and better resource utilization, indicating that integrating IIoT within co-opetition networks can effectively support SMEs. Conclusions: This study confirms the transformative impact of embedding IIoT in co-opetition networks, offering a replicable and scalable framework for other sectors. This framework addresses the empirical gap and aligns with broader socio-economic goals, setting the stage for further research into its applicability and potential across diverse industrial environments.

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Value Creation in Technology Service Ecosystems - An Empirical Case Study

Cited by 3 publications

References 36 publications

Coopetition with the Industrial IoT: A Service-Dominant Logic Approach

Coopetition with the Industrial IoT: A Service-Dominant Logic Approach

Advancing BIM and Sustainability with Coopetition: Evidence from the Portuguese Stone Industry

Co-Opetition and the Industrial Internet of Things: A Strategic Framework for Operational Efficiency in the Portuguese Ornamental Stone Sector

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