“…Benchmarking, Six Sigma, EFQM, SCOR) is their orientation to single processes or functions, focusing on few certain perspectives, so they are not so appropriate for evaluation in strategic level. In all the recent studies [25], [7], [12], [4], [10], [18] several aspects of collaboration performance and potential performance indicators can be identified. Selected sets of KPIs measuring flexibility, reliability, and prompt-ness/speed are taken as defined in traditional approaches (SCOR, BSC).…”