UX information in the daily work of an agile team: A distributed cognition analysis

Zaina, Luciana A. M.; Sharp, Helen; Barroca, Leonor

doi:10.1016/j.ijhcs.2020.102574

Cited by 28 publications

(13 citation statements)

References 45 publications

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“…The lack of support for including and tracing UX requirements in a systematic and coordinated way has been noted by different authors [5,2]. In a recent study on an agile team in UK, Zaina et al [13] found many problems in the UX information flow, such as user perspective aspects not being captured with artefacts, but rather verbally.…”

Section: Related Workmentioning

confidence: 99%

UX-Painter: Fostering UX Improvement in an Agile Setting

Gardey

Grigera

Rossi

et al. 2023

Communications in Computer and Information Science

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It is generally difficult in agile teams, specially those geographically distributed, to keep up with the user experience (UX) issues that emerge on each product increment. UX designers need the help of developers to set up user testing environments and to code improvements to the user interface, while developers are too busy with functionality issues. This paper describes a tool called UX-Painter and shows through a case study, how it may help in the above setting to synchronize UX practices and allow for continuous UX improvement during an agile development. UX-Painter allows designers to set up A/B testing environments, exploring interface design alternatives without the need of programming skills, through predefined transformations called client-side web refactorings. Once a design alternative is selected to be implemented in the application's codebase, UX-Painter may also facilitate this step, exporting the applied refactorings to different frontend frameworks. Thus, we foster a method where UX backlog items can be systematically tackled and resolved in an agile setting.

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Section: Related Workmentioning

confidence: 99%

UX-Painter: Fostering UX Improvement in an Agile Setting

Gardey

Grigera

Rossi

et al. 2023

Communications in Computer and Information Science

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“…Despite the benefits of involving users and UCD activities in software development, this integration poses several challenges. Zaina et al (2021) highlighted some of these challenges: the end users do not participate in the early stages to define their goals and needs; the UX issues are not documented, hindering the communication of these requirements; and the team makes decisions based on their experiences, without adopting UX-centric approaches. Bano et al (2018) cited additional challenges: budget, time and resources limitation; the definition of the "correct" user, who knows the domain; and the lack of motivation of users to participate in UX activities.…”

Section: Introductionmentioning

confidence: 99%

“…Incorporating user feedback in agile development processes is not trivial; due to the need for fast deliveries, the team collects feedback from only a few users, and only at the final delivery (Ogunyemi et al, 2019). Also, difficulties in using UX methods lead software engineers to adapt artifacts familiar to them to support UX activities (Zaina et al, 2021). Moreover, the lack of clear procedures makes the team rationalize their experience (Yaman et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

Lessons learned to improve the UX practices in agile projects involving data science and process automation

Ferreira

Marques

Kalinowski

et al. 2023

Information and Software Technology

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“…What is UX and why has it recently gained popularity in the industry are UX-related issues. For a long time, UX has been implemented and widely debated in academic circles, and there have been several articles exploring the benefits and challenges of UX implementation in the industry [2]- [5]. The user interface (UI), according to some researchers, is one of the most influential aspects of providing a positive user experience [6].…”

Section: Introductionmentioning

confidence: 99%

“…Is this finally completed? Since the practice has given more information about UX than the implementation of the UX model [5]. If so, does the use of UX Design have an effect on the products created?…”

Section: Introductionmentioning

confidence: 99%

User Experience Design Practices in Industry (Case Study from Indonesian Information Technology Companies)

Nugraha

Fatwanto

2021

ELINVO

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User Experience (UX) is a term that has received a lot of attention in the last decade. The number of industries whose consider the importance of implementing the UX design process within their development cycle has increased. Therefore, we think it is important to investigate how UX design processes are implemented in the industries. In this research, we take a qualitative approach with descriptive methods by investigating six information technology companies in Indonesia. As a result, we found that most of these information technology companies implement the UX design process as part of their operation and consider that the UX design process is an important part of software development. Each company has its order and priorities in regard to the UX design processes and only follows their established UX design process framework in order to meet their product development requirements. We also found that there are different UX design process approaches from these six companies.

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UX information in the daily work of an agile team: A distributed cognition analysis

Cited by 28 publications

References 45 publications

UX-Painter: Fostering UX Improvement in an Agile Setting

UX-Painter: Fostering UX Improvement in an Agile Setting

Lessons learned to improve the UX practices in agile projects involving data science and process automation

User Experience Design Practices in Industry (Case Study from Indonesian Information Technology Companies)

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